F/T Hybrid Bilingual Patient Financial Advocate

Full-Time, Hybrid Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Location: ONSITE & Hybrid at a Medical Facility in Fort Lauderdale, FL Hours: Sat - Sun at Facility 8:30am to 5:00pm and Wed - Fri Work from home 8:30am to 5:00pm Pay: $19 to $22 per hour, Depending On Experience Due to the nature of this position and healthcare setting, up to date immunizations are required. MUST BE BILINGUAL IN ENGLISH/SPANISH We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry. At Firstsource Solutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives. Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process. At Firstsource Solutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options. Our Firstsource Solutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients. Join our team and make a difference! The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: