[Remote] Premium Audit Learning Facilitator

Note: The job is a remote job and is open to candidates in USA. AmTrust Financial Services, Inc. is seeking a Premium Audit Learning Facilitator to join their Premium Audit Team. The role involves delivering training and ongoing support to audit team members, focusing on auditing Workers Compensation and General Liability, while fostering a learning culture and maintaining high standards of professionalism.

Responsibilities

• Design and implement training programs for various audit staff
• Develop and maintain materials and education resources
• Establish, share and update departmental procedures by monitoring and identifying any necessary updates
• Share identified skill sets with various partners and business units
• Support onboarding and initial training of new hire training classes
• Teach various audit procedures related to standards defined by NCCI, independent state bureaus, and other applicable regulatory agencies
• Utilize secure digital platforms and remote communication tools to record trainee data to identify and improve development programs
• Provide ongoing education to the department based on identified needs and industry trends
• Develop, utilize and score knowledge assessments related to training materials and topics
• Communicate training and procedure updates to auditors and management
• Make recommendations to increase the efficiency of audits, and related operational processes
• Provides technical guidance, procedural guidance and mentorship to less experienced team members
• Maintain accurate records of training and related materials used and convey results to applicable stakeholders including auditors, team members, managers and department leadership
• Stays current with manual rules, industry trends, and regulatory requirements
• Performing cross functional support during peak periods as needed
• Performs other functionally related duties as assigned
• Liaison between the quality and compliance units in premium audit for cohesion and cross training

Skills

• Minimum 1 year experience in premium audit or related industry training role
• Bachelor's degree in accounting, Finance, Business, or related discipline OR equivalent experience
• Excellent written, verbal, and interpersonal communication skills
• Demonstrated proficiency with Microsoft Office Suite
• Excellent Excel skills are required
• Strong, analytical, and critical thinking skills
• Excellent attention to detail and organizational abilities
• Effective written and verbal communication skills
• Ability to effectively multi-task and work in a fast-paced, team-oriented environment
• Maintain professional decorum during interactive training sessions and with trainees
• Must be willing to be recorded during training meetings for procedural or system based training for Premium Audit, and maintain confidentiality of information shared
• Associates in Premium Audit Program (APA) certification preferred OR working towards APA certification
• 3 years of experience in premium audit or related industry training role

Benefits

• Medical & Dental Plans
• Life Insurance, including eligible spouses & children
• Health Care Flexible Spending
• Dependent Care
• 401k Savings Plans
• Paid Time Off

Company Overview