[Remote] Collections/ Customer Service Specialist - Remote
Note: The job is a remote job and is open to candidates in USA. RemoteHunter is a company operating in the financial technology sector, providing SaaS solutions for loan origination and servicing. They are seeking a Collections/Customer Service Specialist to support automotive finance clients in a fast-paced contact center, focusing on customer service interactions and performing soft collections to help meet financial targets.
Responsibilities
- Handle customer service tasks including payments, due dates, payoffs, and account updates
- Process ACH requests and provide payoff quotes
- Conduct soft collections for accounts 1-45 days past due and establish repayment plans
- Use skip tracing tools to locate and update customer information
Skills
- High School Diploma or GED
- Minimum of one year experience in a high-volume contact center
- Required collections licensing covered by the organization across multiple states
Benefits
- Paid training from day one
- Generous paid time off and paid holidays
- Tuition reimbursement available
- Health, dental, and vision coverage starting immediately
- Opportunities for internal career growth
Company Overview