[Remote] Desk Adjuster - Level 1
Note: The job is a remote job and is open to candidates in USA. Crawford & Company is a global leader in claims management, and they are seeking a Desk Adjuster Level 1 to join their team. The role involves investigating, evaluating, negotiating, and settling commercial claims, ensuring accurate reporting and maintaining client relations.
Responsibilities
- Investigation, collection, and analysis of claims information
- Accurate recording, reporting and presentation of files
- Evaluates coverage, liability and quantum
- Maintenance of accurate billing, and time and expense records
- Negotiates, settles and finalizes claims
- Work with managers to maintain client relations
Skills
- Minimum of 1 year of technical experience in an insurance claims environment
- Working towards full Independent Adjusting License and CIP Designation
- Maintain an active licence in home jurisdiction
- Pursue licences in other provincial jurisdictions based on eligibility
- Ability to conduct telephone investigations, evaluate, negotiate and settle
- Proficient in maintaining accurate and detailed activity, transaction and reserve records
- Advanced computer skills including Office 365 and Windows 10
- Excellent communication skills
- Must be a team player with a strong commitment to quality and customer service
- Ability to manage multiple priorities
- Strong analytical and mathematical ability
- AMF personal and/or commercial license would be an asset
- Multiple CIP courses would be considered an asset
- Post-secondary education in an insurance related field is an asset
- Knowledge of commercial and personal lines in both Property and Auto PD will be considered an asset
- French/English Bilingualism would be considered an asset
Benefits
- Pay and incentive plans that recognize performance excellence
- Benefit programs that empower financial, physical, and mental wellness
- Training programs that promote continuous learning and career progression while enhancing job performance
- Sustainability programs that give back to the communities in which we live and work
- A culture of respect, collaboration, entrepreneurial spirit and inclusion
Company Overview