[Remote] RCM - Accounts Receivable - Must reside in the United States
Note: The job is a remote job and is open to candidates in USA. Upstream Rehabilitation is the country’s largest dedicated provider of outpatient physical and occupational therapy services. They are seeking an RCM - Accounts Receivable (AR) Associate to manage and resolve unpaid accounts, ensuring timely and accurate reimbursement for aged accounts to support their mission of empowering lives.
Responsibilities
- Manage and resolve unpaid accounts with precision and professionalism
- Drive results by meeting productivity standards while reducing outstanding AR balances
- Verify payments for accuracy and completeness, and correct account discrepancies (e.g., payer verification, resolving overlaps, reviewing EOBs, processing adjustments or transfers)
- Document all actions and account reviews thoroughly and accurately
- Identify and report errors, compliance issues and trends to your leader
- Stay informed on state billing rules, guidelines, and statue of limitations
- Provide exception support to internal and external customers
- Handle escalated accounts promptly and report findings as required
- Other projects and duties as assigned
Skills
- High School diploma or equivalent experience
- At least one year of experience in Revenue Cycle, Medicare and Commercial Insurance in a high-production environment
- Exceptional communication skills, including oral and written
- Strong organizational and time management skills
- Strong attention to detail, and capacity to multitask effectively
- Proven ability to identify and resolve problems in a timely manner
- Proficiency in Microsoft Office Suite or similar software applications
- Three plus years of experience in Revenue Cycle, Medicare and Commercial Insurance in a high-production environment
- Experience identifying processes and recommending solutions
Benefits
- Annual paid Charity Day to give back to a cause meaningful to you
- 100% employer paid medical health insurance premium option available
- Dental and Vision insurance
- 401(k) with company match
- Generous PTO and paid holidays
- Supportive team and leadership invested in your success
Company Overview