Transfer/Cost Basis Specialist

AssetMark is a company shaping the future of financial services. The Transfer & Cost Basis Specialist is responsible for executing transfer workflows and maintaining the integrity of cost basis data, ensuring accurate and timely processing of transfer and cost basis operations.

Responsibilities

• Review and process transfer paperwork accurately and efficiently
• Review incoming cost basis data for completeness and accuracy
• Maintain detailed records for delivery and contra firms
• Reconcile missing, incomplete, or inconsistent cost basis information
• Track incoming and outgoing transfers, resolving issues and NIGO items promptly
• Research and resolve cost basis discrepancies, including tax lot breaks and corporate action impacts
• Communicate clearly and timely with advisors, contra firms, and internal teams
• Perform manual cost basis updates within aplicable systems to correct inaccurate or missing data
• Conduct daily audits to ensure accurate books and records
• Proactively outreach to financial advisors to obtain missing or incomplete cost basis information
• Update and maintain transfer procedures to support process consistency
• Manage escalations related to transfer and cost basis issues, performing root cause analysis and driving timely resolution
• Collaborate with internal teams and transfer agents to improve efficiency and structure
• Execute core transfer work types for incoming or outgoing transfers with precision

Skills

• Minimum of 1 years of industry experience
• Bachelor's Degree or equivalent work experience
• Knowledge of ACAT, Non-ACAT, and DTC transfers and core transfer processes
• Working knowledge of cost basis principles, tax lot accounting methodologies, and corporate action impacts
• Experience reviewing incoming cost basis and reconciling missing or incomplete cost basis data
• Strong reconciliation skills with the ability to identify, analyze, and resolve discrepancies
• Experience managing escalations and performing root cause analysis to drive resolution
• Strong analytical and problem-solving capabilities with a control-oriented mindset
• Excellent attention to detail and commitment to maintaining accurate books and records
• Effective written and verbal communication skills, including proactive outreach to financial advisors and coordination with contra firms
• Ability to prioritize workload, manage multiple workstreams, and maintain productivity in a high-volume environment
• Strong collaboration skills with the ability to work cross-functionally to improve processes and data integrity
• Familiarity with CBRS, the Cost Basis Repository System
• Familiarity with Maxit or similar cost basis system
• Experience in brokerage and banking

Benefits

• Flex Time or Paid Time Off and Sick Time Off
• 401K – 6% Employer Match
• Medical, Dental, Vision – HDHP or PPO
• HSA – Employer contribution (HDHP only)
• Volunteer Time Off
• Career Development / Recognition
• Fitness Reimbursement
• Hybrid Work Schedule

Company Overview