[Remote] Client Service Representative *Hawaii based candidates only*

Note: The job is a remote job and is open to candidates in USA. RemoteHunter is a global business, legal, and financial services provider headquartered in Wilmington, Delaware. They are seeking a Client Service Representative to support the Annual Reports and Corporate teams by enhancing business operations and maintaining client satisfaction through effective service and problem resolution.

Responsibilities

• Build and maintain relationships with clients to understand their needs
• Respond promptly to customer inquiries by phone and electronically
• Fulfill requests and answer questions for both internal and external customers
• Provide excellent customer service consistently
• Organize workflows to meet client deadlines and demands
• Navigate multiple databases efficiently and accurately
• Recommend process improvements when appropriate
• Maintain and grow existing customer accounts by proactively offering relevant services

Skills

• Experience in customer service or administrative roles
• Energetic self-starter comfortable in a fast-paced, team environment
• Strong attention to detail and accuracy
• Effective prioritization and time-management skills
• Ability to multitask with flexibility and agility
• Problem-solving capabilities
• Proficiency in MS Office applications including Word and Excel
• Strong verbal and written communication skills
• Eligibility to work in the United States without sponsorship
• Salesforce experience is a plus

Benefits

• Paid time off
• Medical and dental insurance
• 401(k) retirement plan
• Annual success-sharing bonuses or commission plans based on individual performance
• Support for colleagues with disabilities to ensure necessary resources for success

Company Overview