Senior Learning Specialist REMOTE FROM ANYWHERE IN THE USA

The Senior Learning Specialist is a member of the Learning & Enablement organization, which is responsible for designing, building, and scaling high-impact learning experiences that enable aytm's clients to confidently adopt and maximize value from our solutions. This role blends instructional design expertise, strong GTM partnership, and platform proficiency to produce content that elevates product understanding, improves customer outcomes, and drives commercial success. The Senior Learning Specialist will lead development of educational content, support product and feature launches, and help ensure our learning ecosystem remains accurate, relevant, and aligned to business priorities.

Key Responsibilities

Content Development

• Lead design and development of scalable, high-quality learning content that supports aytm's GTM motion, client personas, and key business use cases.
• Use AI-powered tools to accelerate content development, enhance multimedia production, improve knowledge base quality, and support operational efficiency.
• Own creation and continuous enhancement of content across formats-including courses, microlearning, articles, guides, job aids, videos, and interactive modules.
• Maintain and expand the content ecosystem to ensure accuracy, clarity, and alignment with product evolution.
• Partner with cross-functional stakeholders to develop learning-oriented content for aytm's client community, including articles, best-practice posts, videos, and user education campaigns.

GTM & Product Enablement

• Partner closely with Product, Marketing, and GTM teams to support new product and feature launches by developing learning and support assets tailored to internal and external audiences.
• Translate complex product capabilities into clear, actionable learning experiences that enhance customer understanding and adoption.

Training Delivery & Customer Engagement

• Facilitate engaging, polished virtual instructor-led training (VILT) sessions for customers and internal teams
• Develop scripts, storyboards, and multimedia assets for high-quality video tutorials, walkthroughs, and demonstrations.

What we're looking for:

• Experience developing multi-format learning content (courses, microlearning, tutorials, job aids, help articles, video scripts)
• Experience using or a strong interest in leveraging AI tools (e.g., generative AI, automation platforms, AI-assisted authoring tools) to improve content development and operational workflows.
• Ability to explain complex technical concepts clearly and concisely for multiple audiences
• Experience with content authoring tools (e.g., Articulate 360, Rise, Captivate, or comparable) and video creation tools (Camtasia, Descript, Adobe Premiere, etc.)
• Strong writing and editing skills, including SEO-aware help content writing
• Strong presentation, communication, and learner engagement skills
• Strong ownership and ability to drive work independently
• Excellent communicator with a customer-first mentality
• Adaptability and comfort working in a fast-moving, evolving environment

What we offer: A work environment built around empathy, creativity, curiosity, organic growth and an abundance mindset. We're a fun and vibrant group of people, dedicated to putting in the hard work to make a platform we are proud of, serving the needs of our clients with empathy, and making aytm an incredible place to work. We were awarded 2024 Inc 5000 Fastest-Growing Private Company and 2025 Inc Best Places to Work. We're also fully virtually, which means you'll be working remotely from the location of your choosing (home, coffee house, library). While being a Zero-commute company and providing you with an amazing level of freedom, convenience, and flexibility, it requires a certain inner discipline and capacity to be effective at a distance. Remote work experience is preferred, but not required.. Benefits would include:

• Unlimited, responsible PTO - With a recommended minimum number of days taken each year
• Affordable Insurance -$0 deductible Health plans plus dental, vision, and more!
• 401k retirement - Account with automatic company contributions
• Dependent Care - a pre-tax benefit account that you can fund to pay for eligible dependent care services
• Professional Development - Bring your professional Development needs to the table and get your career nourished
• In-Home Snack allowance - Who doesn't love some yummies to get you through the day?
• Cellphone/Internet credits - Get tax-free credits to use toward your cell phone and internet utilities.
• Equipment and Structured Onboarding - We will provide you with the equipment and tools you need, along with great onboarding courses to set you up for success.
• Paid Volunteer Time - We support you helping others
• Great colleagues and an opportunity to sail into uncharted waters with a profitable company that is changing its industry!

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