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Experienced Customer Business Manager II – Strategic Account Management and Growth

Remote, USA Full-time Posted 2026-06-17

At arenaflex, we're a global leader in the industry, and we're always looking for talented individuals to join our team. With a diverse range of products and a commitment to innovation, we're a company that's always pushing the boundaries of what's possible. As a Customer Business Manager II, you'll play a critical role in driving growth and achieving strategic objectives for our key customers.

About arenaflex

arenaflex is a global leader in the industry, with a rich history of innovation and a commitment to excellence. Our products are used by millions of people around the world, and we're proud to be a part of so many different cultures and communities. At arenaflex, we believe that our employees are our greatest asset, and we're committed to providing a work environment that's inclusive, supportive, and rewarding.

What We Offer

As a Customer Business Manager II at arenaflex, you'll be part of a dynamic team that's dedicated to delivering exceptional results. In addition to a competitive compensation package, you'll also have access to a range of benefits and perks, including:

  • Competitive compensation: We offer a base salary of $103,520 - 181,150 per year, with opportunities for bonuses and incentives.
  • Career growth opportunities: We're committed to helping our employees grow and develop their careers, with training and development programs that can help you achieve your goals.
  • Flexibility and support: We offer flexible working arrangements and a range of benefits to support your diverse life stages and choices.
  • Wellbeing programs: We're committed to supporting the wellbeing of our employees, with programs that include physical, mental, and financial wellbeing.
  • Tuition assistance: We offer tuition assistance to help you develop new skills and pursue your education goals.
  • Comprehensive health plans: We offer comprehensive health plans that cover medical, vision, dental, life, and disability benefits.
  • Family-friendly benefits: We offer a range of family-friendly benefits, including paid parental leave, fertility benefits, Employee Assistance Program, and caregiver support.
  • Retirement and investment programs: We offer retirement and investment programs, including 401(k) and profit-sharing plans.

Job Overview

As a Customer Business Manager II at arenaflex, you'll be responsible for developing and delivering customer plans to achieve strategic objectives. You'll work closely with our customers to understand their needs and develop solutions that meet their goals. You'll also be responsible for delivering creative solutions and thought leadership for our retail customers, and for executing sales plans while managing financial controls in our trade system.

Key Responsibilities

* Developing and delivering customer plans: You'll work with our customers to develop and deliver plans that achieve strategic objectives, including sales volume objectives, promotional execution, account level distribution targets, retail price management, and execution of retail controllables.

  • Primary and day-to-day selling interface: You'll be the primary and day-to-day selling interface at customer HQ, penetrating the highest level within the customer organization, including deal negotiations.
  • Delivering creative solutions and thought leadership: You'll deliver creative solutions and thought leadership for our retail customers, using your expertise and knowledge to develop innovative solutions that meet their needs.
  • Execution of sales plan: You'll execute sales plans while managing financial controls in our trade system, ensuring that we're meeting our sales objectives and managing our financial performance.

Essential Qualifications

* Bachelor's degree in business, marketing, management, or related field: You'll have a bachelor's degree in business, marketing, management, or a related field.

  • 6 years sales, marketing, or related experience: You'll have 6 years of sales, marketing, or related experience, with a minimum of 4 years of experience successfully managing a customer base.
  • Ability to travel: You'll be able to travel with frequency, up to 25% of the time.
  • Excellent verbal and written communication, negotiating and influencing, teamwork and relationship, computer and analytical skills: You'll have excellent verbal and written communication, negotiating and influencing, teamwork and relationship, computer and analytical skills.
  • Experience utilizing Trade Promotion Management (TPM) system: You'll have experience utilizing a Trade Promotion Management (TPM) system for comprehensive annual business plan building and financial management.
  • Expert knowledge of procedures and concepts within the Sales function: You'll have expert knowledge of procedures and concepts within the Sales function, and basic knowledge in other areas, such as sales operations, supply chain, and marketing.
  • Working knowledge of deal economics, customer-level P&L finances, and business impacts: You'll have a working knowledge of deal economics, customer-level P&L finances, and business impacts.
  • Analytical mindset and in-depth understanding of IRI/Nielsen consumer insight driven business planning: You'll have an analytical mindset and in-depth understanding of IRI/Nielsen consumer insight driven business planning.
  • Expert understanding of CPG industry sector and competitive landscape: You'll have an expert understanding of the CPG industry sector and competitive landscape.

Preferred Qualifications

* Expert knowledge of arenaflex products, mix, and impact to profit: You'll have expert knowledge of arenaflex products, mix, and impact to profit, and awareness of store conditions and current and best practices within the area.

  • Familiarity with Periscope/DemandTec for customer-level deal entry and promotional execution: You'll have familiarity with Periscope/DemandTec for customer-level deal entry and promotional execution.

How to Apply

If you're a motivated and results-driven individual who is passionate about delivering exceptional results, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! Apply for this job

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