[Remote] We are hiring!Project Manager

Note: The job is a remote job and is open to candidates in USA. Anatta is a Shopify Platinum Partner seeking an experienced Project Manager to lead complex eCommerce projects while mentoring junior team members. The Project Manager will be responsible for managing multiple high-value projects, ensuring delivery excellence, and fostering client relationships.

Responsibilities

• Leads complex, multi-workstream projects with enterprise clients, managing dependencies across technical, creative, and business teams
• Owns end-to-end delivery for high-value engagements, ensuring on-time, on-budget execution while maintaining quality standards
• Manages multiple concurrent projects, balancing priorities and resources across portfolio
• Drives proactive risk management, identifying issues before they become blockers and implementing mitigation strategies
• Leads change management processes, negotiating scope changes and managing client expectations on budget and timeline impacts
• Ensures business objectives, KPIs, and success metrics are defined, tracked, and achieved
• Owns project roadmap build and execution
• Serves as primary point of contact for enterprise client stakeholders, building trusted advisor relationships
• Facilitates executive-level conversations, translating technical complexity into business value
• Manages difficult conversations with tact and diplomacy, de-escalating issues and maintaining client confidence
• Proactively identifies opportunities for account growth and expansion
• Mentors and coaches Project Managers and Associate PMs on methodology, client management, and delivery best practices
• Provides guidance on complex project challenges and escalations
• Conducts project retrospectives and captures lessons learned to improve team performance
• Participates in hiring and onboarding of new project management team members
• Identifies and implements process improvements to increase delivery efficiency and quality
• Contributes to PM practice development, including templates, playbooks, and standards
• Shares knowledge across teams through documentation, training, and peer learning sessions
• Collaborates with Program Director on resource planning and capacity management
• Owns P&L for assigned projects, monitoring budget utilization, profitability, and forecasting
• Manages change requests with clear financial impact analysis
• Ensures accurate time tracking and resource allocation to maximize billability

Skills

• Bachelor's degree in a business-related field such as Business Administration, Management, Information Systems, Marketing
• 5+ years experience in a project management role in the technology/digital space
• Demonstrated experience managing enterprise clients and complex stakeholder environments
• Proven leadership, relationship-building, and executive presence
• Experience mentoring and developing junior team members
• Advanced budget and financial management including P&L ownership and earned value management
• Track record of managing high-value client relationships and driving account growth
• Ability to manage ambiguity, work under pressure, and meet aggressive deadlines
• Excellent problem-solving skills with ability to think strategically and execute tactically
• Outstanding communication skills across all levels (written, verbal, presentation, executive briefings)
• Strong coaching, mentoring, conflict resolution, and negotiation abilities
• Demonstrated ability to influence without authority and drive change across organizations
• Experience working at a professional services company such as a marketing agency or consulting firm
• Proven track record managing complex, enterprise-level web development projects ($500K+)
• Deep experience in the eCommerce industry with Shopify Plus platform expertise
• PMP, CSPO, or equivalent certification
• Advanced proficiency with Asana, Jira, or similar project management tools
• Expert knowledge of Scrum, Agile, and hybrid delivery methodologies
• Strong understanding of eCommerce industry standards, best practices, and emerging trends
• Experience with resource management and capacity planning

Benefits

• Full medical, dental, vision, disability, and company paid life insurance
• Employer 401(k) contributions
• Employee assistance program
• Start with 20 days of PTO annually + holidays
• Paid parental leave
• Company events, happy hours, and retreats
• Budget for continuing education
• Other perks vary by location

Company Overview

• Anatta is the premier enterprise Shopify partner propelling industry leaders like Athletic Greens, True Botanicals, and Rothy's to greater heights. It was founded in 2009, and is headquartered in Austin, Texas, USA, with a workforce of 51-200 employees. Its website is https://anatta.io/.

Company H1B Sponsorship

• Anatta - Shopify Platinum Partner has a track record of offering H1B sponsorships, with 1 in 2025. Please note that this does not guarantee sponsorship for this specific role.

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