Strategic Transformation and Programs Lead

About the position Wells Fargo is seeking a Strategic Transformation and Programs Lead, (Lead Business Accountability Specialist), as part of the Technology Resiliency, Risk, and Regulatory Execution team. Learn more about career areas and lines of business at wellsfargojobs.com. This role requires strong program management, transformation design and delivery, governance design, execution strategy, and cross-functional coordination skills. Experience leading complex initiatives, preparing executive-ready materials, managing stakeholder communications, and driving structured routines within a fast paced, results oriented team is essential. Knowledge of technology resiliency, operational risk, and enterprise governance processes is beneficial. In this role, you will: Lead and execute large-scale technology resiliency, risk, and regulatory transformation programs, providing strategic oversight and cross-functional program management across multiple workstreams Advise senior leadership with vision, direction, and expertise to shape complex, long-term business and technology strategies, including plans, resource needs, specifications, and transformation goals Drive integrated program execution, including planning, milestone tracking, dependency management, risk and issue analysis, and escalation across technology, control, risk, and business teams Develop and manage governance routines and executive-level communications, prepare materials, agendas, status summaries, and decision-ready updates to ensure alignment and consistent messaging Support continuous improvement efforts, enhancing processes, streamlining reporting, and strengthening risk governance across transformation initiatives Lead complex initiatives with broad impact which are designed to mitigate current and emerging business risk issues and concerns; act as key participant in large-scale, cross-functional planning for the business Assess, analyze, and design complex and multi-faceted controls, protocols, and approaches with respect to risk mitigation and the control environment, including ensuring effective planning for sustainability, ongoing control adherence, reporting, measurement, technology impacts, and monitoring Make decisions in complex and multifaceted situations requiring solid understanding of business’s functional area or products, operations, and regulatory environment; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; influence and lead key business partners to meet deliverables and drive new initiatives Strategically collaborate and consult with peers, colleagues, and mid to senior-level managers to identify current and emerging risks associated with business activities and operations, and provide guidance in interpreting, developing, and implementing risk-mitigating strategies Act as liaison for the business with external parties to support timeliness, appropriate response strategy, and effectiveness of communications and materials May lead projects, teams, or serve as a peer mentor

Responsibilities

• Lead and execute large-scale technology resiliency, risk, and regulatory transformation programs, providing strategic oversight and cross-functional program management across multiple workstreams
• Advise senior leadership with vision, direction, and expertise to shape complex, long-term business and technology strategies, including plans, resource needs, specifications, and transformation goals
• Drive integrated program execution, including planning, milestone tracking, dependency management, risk and issue analysis, and escalation across technology, control, risk, and business teams
• Develop and manage governance routines and executive-level communications, prepare materials, agendas, status summaries, and decision-ready updates to ensure alignment and consistent messaging
• Support continuous improvement efforts, enhancing processes, streamlining reporting, and strengthening risk governance across transformation initiatives
• Lead complex initiatives with broad impact which are designed to mitigate current and emerging business risk issues and concerns; act as key participant in large-scale, cross-functional planning for the business
• Assess, analyze, and design complex and multi-faceted controls, protocols, and approaches with respect to risk mitigation and the control environment, including ensuring effective planning for sustainability, ongoing control adherence, reporting, measurement, technology impacts, and monitoring
• Make decisions in complex and multifaceted situations requiring solid understanding of business’s functional area or products, operations, and regulatory environment; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; influence and lead key business partners to meet deliverables and drive new initiatives
• Strategically collaborate and consult with peers, colleagues, and mid to senior-level managers to identify current and emerging risks associated with business activities and operations, and provide guidance in interpreting, developing, and implementing risk-mitigating strategies
• Act as liaison for the business with external parties to support timeliness, appropriate response strategy, and effectiveness of communications and materials
• May lead projects, teams, or serve as a peer mentor

Requirements

• 5+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years of experience leading complex cross-functional initiatives, building delivery strategies, drafting and tracking project plans, and developing materials, facilitating and delivering communication to senior leadership

Nice-to-haves

• Independently defines problems, analyzes data, evaluates options, and recommends actions to support transformation, governance, and program execution
• Drives informed decision‑making across leadership and stakeholders, ensuring alignment, accurate reporting, and timely escalation of strategic or enterprise‑impact issues across technology, control, and risk partners
• Demonstrated ability to apply Transformation and Risk Frameworks, with experience contributing to the assessment, enhancement, and implementation of governance structures and control environments
• Experience supporting strategic planning initiatives, including coordinating workstreams, helping shape operational strategies, and contributing to solutions that align with organizational goals
• Advanced proficiency in PowerPoint and MS Office, with a strong ability to build executive‑ready presentations, reports, and dashboards
• Ability to synthesize complex information into clear executive-level deliverables
• Coordinate senior, program-related communication strategy and ensure consistent, accurate messaging across stakeholders including technology, control, risk, and business partners – communicate with impact at an executive level
• Experience contributing to cross‑functional programs focused on operational resilience, risk governance, or enterprise transformation
• Strong communication and collaboration skills, with the ability to engage effectively with leaders and stakeholders across Risk, Control, and Regulatory Relations teams
• Working knowledge of IT governance frameworks, operational risk programs, resilience concepts, and integrated risk methodologies
• Consulting background, preferably in risk, transformation, or strategy disciplines

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

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