Product Analyst job at Apex Systems in Acton, MA, San Diego, CA

Title: Product Analyst Location: Acton, MA, United States San Diego, CA, United States Remote Full-time Job Description: Apex Systems is a world-class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for a Product Analyst. For applicants who are interested in this opportunity, send your updated resume to [email protected]. Here are the details: Position: Product Analyst Location: Remote Project Duration: 6 months Rate: Negotiable based on Experience Pay Range: $40 - $47 per hour Local candidates (Acton, MA, or San Diego, CA) preferred Our client is seeking a curious, detail-oriented Product Analyst to empower our digital product teams with actional insights. In this role, you'll partner closely with product managers, engineering, and operations teams to transform data into clear, key product metrics and trends across our customer base. You will gather, report on, and analyze the information that helps product managers understand user behavior, product performance, and empower decision-making across the organization. With thorough analyses and clear dashboards, you'll lead the creation of compelling data stories that guide strategy for products supporting the Omnipod digital ecosystem. Working in a dynamic, collaborative team environment, the successful candidate will support our client's operational success. The ideal candidate will have a demonstrated ability to comprehend business processes and context, while also having the technical skills needed to develop and report out insights at all levels of the organization. This is a high-impact role for someone who loves digging into data, spotting patterns, and shaping product direction through evidence-based insights.

Responsibilities

Build, maintain, and enhance dashboards and reports that track product performance, user experience, and outcome success. Partner with product managers to understand KPIs and define measurement plans and success criteria for new releases. Conduct deep-dive analyses to uncover user behaviors and trends within the digital customer journey, identify opportunities, and diagnose issues across digital products. Translate complex data into clear, compelling narratives that influence product strategy and prioritization. Collaborate with data engineering and analytics teams to ensure data quality, accessibility, and alignment with enterprise data models and processes. Support product management discovery by designing metrics for A/B tests, experiments and user research studies and analyzing their results. Monitor product health and proactively surface insights that help teams anticipate risks or capitalize on emerging signals. Provide ad-hoc analysis to support strategic initiatives, roadmap decisions, and executive reporting. Required Skills and Competencies Strong proficiency with data visualization tools (e.g. Tableau, Power BI). Solid SQL skills and experience querying large, complex databases. Ability to translate ambiguous business questions into structured analytical approaches. Strong understanding of customer journey and product metrics (conversion, activation, retention, etc.) Excellent communication skills, with the ability to simplify complex scenarios and findings for non-technical audiences. Comfort working in a fast-paced, iterative environment with shifting priorities. High attention to detail, strong problem-solving, and bias toward action. Familiarity with instrumentation tools (Amplitude, Google Analytics). Experience in the healthcare, pharma or medical device industry is a plus. Education and Experience Bachelor's Degree and/or equivalent combination of education and experience. Demonstrated experience in an analytics environment Advanced MS Excel skills and strong working knowledge of other MS Office applications. Experience aggregating and connecting data across multiple systems, including CRM. Experience creating reports and dashboards in Salesforce.com Experience utilizing BI tools for self-service data and reports; knowledge of SQL is preferred. Proven ability to prioritize, multitask, and manage multiple complex bodies of work in a fast-paced work environment. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Remote: Yes Location: Acton, MA, US Pay Range: $40 - $47 per hour Apply tot his job Apply To this Job