Part-time Customer Support Representative – Chat: Join arenaflex's Dynamic Team and Drive Automotive Sales Success
At arenaflex, we're passionate about revolutionizing the automotive industry through innovative solutions and exceptional customer experiences. As a Part-time Customer Support Representative – Chat, you'll play a vital role in helping our automotive dealer clients generate revenue by turning online conversations into leads. If you're a positive, energetic, and tech-savvy individual with a passion for great customer service, we want to hear from you!
About arenaflex
arenaflex is a leading provider of automotive solutions, dedicated to empowering dealerships with cutting-edge technology and expertise. Our relaxed, yet professional and fun work environment is the perfect place for individuals who thrive in a dynamic and fast-paced setting. As a member of our team, you'll enjoy a range of benefits, including comprehensive training programs, state-of-the-art facilities, and opportunities for growth and development.
Responsibilities
As a Part-time Customer Support Representative – Chat, your primary responsibilities will include:
- Managing a wide variety of customer inquiries via online chat, providing accurate information about our products and services
- Narrowing down on appointment information to schedule appointments and capture customer contact information for lead generation and client review
- Summarizing interactions based on customer needs for client review
- Developing and maintaining a knowledge base of our evolving products and services
- Collaborating with our team to ensure seamless customer experiences and drive sales success
Key Qualifications
To succeed in this role, you'll need:
- Previous experience in retail customer service or the automotive industry (not necessary, but a plus)
- Intermediate internet and window-based computer skills, with a strong ability to multitask and adapt to change
- Positive and professional demeanor, with excellent written and verbal communication skills
- Ability to type at least 35 WPM, with 40 and above preferred
- Flexibility to work 4-hour time blocks daily, with a minimum of 16+ hours per week
- Ability to attend 4 weeks of training Tuesday – Saturday from 10AM – 6:30PM CST
Requirements
* Excellent written and verbal communication skills
- Ability to adapt to change and enjoy a quick-paced work environment
- Must be able to work a minimum of 16+ hours per week
- Must be able to type at least 35 WPM, with 40 and above preferred
- Positive and professional demeanor
Benefits
As a member of our team, you'll enjoy a range of benefits, including:
- Comprehensive training programs to help you succeed in your role
- State-of-the-art facilities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center
- Opportunities to participate in sports and social leagues, as well as volunteering initiatives through our Associate Foundation
- A non-smoking environment that promotes a healthy lifestyle
- A dynamic and supportive work environment that encourages growth and development
Why Join arenaflex?
At arenaflex, we're passionate about empowering our employees to succeed and grow. We offer a range of opportunities for career advancement, professional development, and personal growth. Our team is dedicated to delivering exceptional customer experiences, and we're looking for like-minded individuals to join us on this journey.
How to Apply
If you're a motivated and customer-focused individual with a passion for the automotive industry, we want to hear from you! Apply now to join our dynamic team and drive automotive sales success. Apply Now!
Equal Opportunity Employer
arenaflex is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives. Apply for this job