Senior Customer 360 Salesforce Solution Architect – Enterprise‑Scale Integration, Strategy & Innovation Lead

Why arenaflex?

arenaflex is a global leader in technology‑enabled insight, helping enterprises navigate complex, mission‑critical priorities. With more than 20,000 associates worldwide, arenaflex delivers actionable intelligence that powers strategic decision‑making across every industry. Our culture is built on relentless innovation, data‑driven outcomes, and the belief that great ideas can emerge from anyone on the team. As a member of arenaflex IT, you’ll be part of a world‑class engineering community that creates digital solutions at scale, shaping the future of how our clients experience a true “Customer 360” view.

About the Role

arenaflex is investing heavily in a unified, 360‑degree perspective of our clients and prospects. To realize this vision, we need a visionary solution engineer who can design, prototype, and champion Salesforce‑centric technology that delivers seamless, actionable insights across all business units. This hybrid, flexible position is based near our Stamford, CT, or Irving, TX Centers of Excellence, but offers generous remote‑work flexibility for candidates living within a reasonable commuting distance.

Core Responsibilities

• Strategic Road‑mapping: Define and execute a technology strategy and roadmap that enables a holistic, “360‑degree view” of arenaflex’s clients and prospects across every line of business.
• Business Collaboration: Partner with senior business stakeholders to translate priorities into technology solutions, leveraging Salesforce (Sales Cloud, Service Cloud, Marketing Cloud), managed and unmanaged packages, and complementary platforms.
• Rapid Prototyping: Build and iterate proof‑of‑concepts quickly to validate approaches, gather feedback, and accelerate time‑to‑value.
• Technology Vigilance: Stay current on Salesforce ecosystem trends, emerging cloud services, and best‑practice architectural patterns.
• Architecture Governance: Ensure solution designs are flexible, scalable, secure, and compliant with internal and external standards; work alongside multi‑disciplinary technology teams to enforce architectural integrity.
• Stakeholder Communication: Translate complex technical concepts into clear business language, presenting roadmaps and solution blueprints to both IT and non‑technical leadership.
• Cross‑Center Collaboration: Partner with arenaflex’s Chief Data Office, Cloud Center of Excellence, and other expertise hubs to reuse assets, share best practices, and drive enterprise‑wide efficiencies.
• Leadership Modeling: Serve as a role model for engineering excellence, fostering a culture where “good looks like” high‑impact, collaborative, and ethical delivery.

Essential Qualifications

• 8+ years of experience leading technology delivery for complex, B2B‑focused, subscription‑based enterprises.
• Deep expertise in one or more Salesforce product suites (preferably Sales Cloud, Service Cloud, Marketing Cloud) with a proven track record of large‑scale implementations.
• Hands‑on experience designing and deploying Lightning Web Components, Apex code, Apex Web Services, Platform Events, and sophisticated security models.
• Demonstrated ability to mentor and guide teams on design, build, and deployment of Salesforce solutions.
• Solid background in custom web application development using Java, ReactJS, and Amazon Web Services (AWS) services.
• Proven experience integrating Salesforce with external systems for transactional and analytics purposes, including managed/unmanaged packages and “build vs. buy” assessments.
• Strong grasp of sales, service delivery, and financial processes within enterprise environments.
• Successful experience working with globally distributed Agile/Scrum teams, including coordination across multiple time zones (e.g., India).
• Bachelor’s degree in Computer Science, Software Engineering, or a closely related field (or equivalent professional experience).

Preferred Qualifications

• Certifications such as Salesforce Certified Technical Architect (CTA), Application Architect, or System Architect.
• Experience with data‑mesh architectures, event‑driven integration patterns, and enterprise data warehouses.
• Background in leading technology initiatives within a Center‑of‑Excellence model, emphasizing collaboration and shared services.
• Prior exposure to AI‑enabled customer insights platforms or advanced analytics tooling.
• Demonstrated ability to influence senior leadership and secure buy‑in for strategic technology investments.

Key Skills & Competencies

• Strategic Thinking: Ability to envision long‑term technology landscapes and translate them into actionable roadmaps.
• Technical Mastery: Proficiency in Salesforce architecture, Apex programming, Lightning Web Components, and cloud integration patterns.
• Leadership & Influence: Strong communication, stakeholder management, talent development, and organizational design capabilities.
• Problem‑Solving: Aptitude for dissecting complex business challenges and delivering elegant, scalable solutions.
• Collaboration: Comfortable working in matrixed environments, partnering across functional teams and geographic locations.
• Agile Mindset: Experience with Scrum, Kanban, and iterative delivery frameworks.

Career Growth & Learning Opportunities

At arenaflex, your professional development is a strategic priority. As a Senior Solution Architect you will:

• Gain exposure to enterprise‑wide transformation initiatives impacting thousands of clients worldwide.
• Access a robust catalog of technical and leadership development programs, including certification sponsorships for Salesforce and AWS credentials.
• Participate in mentorship circles, peer‑learning groups, and cross‑functional hackathons that accelerate innovation.
• Chart a clear path to senior leadership roles, such as Chief Architecture Officer, Platform Strategy Director, or Global Center of Excellence Lead.

Work Environment & Culture

arenaflex thrives on a hybrid work model that balances remote flexibility with vibrant in‑office collaboration. Our Stamford and Irving Centers of Excellence provide modern workspaces equipped with collaborative zones, quiet focus rooms, and state‑of‑the‑art technology labs. The culture is built around:

• Inclusivity: A diverse workforce representing a broad spectrum of backgrounds, perspectives, and experiences.
• Innovation: Regular “design sprint” days where engineers can experiment with emerging tools and share breakthroughs.
• Impact‑First Mindset: Every project directly contributes to arenaflex’s strategic mission of delivering actionable insight to global leaders.
• Recognition: Transparent performance metrics and awards that celebrate both individual and team achievements.

Compensation, Perks & Benefits

arenaflex offers a market‑leading total rewards package designed to attract and retain top talent:

• Competitive Base Salary: Representative range of $116,000 – $164,000 USD, adjusted for experience, location, and qualifications.
• Performance‑Based Incentives: Eligibility for annual bonus programs or uncapped sales‑incentive plans tied to personal and company performance.
• Equity Participation: Employee Stock Purchase Plan (ESPP) with discounted share purchase options.
• Retirement Savings: 401(k) plan with company match up to $7,200 per year and immediate vesting.
• Generous Time Off: 20+ PTO days in the first year, plus holidays, floating holidays, and parental leave.
• Health & Wellness: Comprehensive medical, dental, vision coverage, wellness allowances, and an Employee Assistance Program.
• Learning Support: Tuition reimbursement, certification funding, and access to a curated library of technical courses.
• Community Impact: arenaflex Gives Charity Match program to amplify employee philanthropic contributions.
• Flex Work: Hybrid schedule allowing you to work from home when needed while enjoying the energy of collaborative office days.

How to Apply

If you are ready to shape a unified customer view at scale, lead cross‑functional technology teams, and drive strategic impact for a global organization, we want to hear from you. Submit your resume and a brief cover letter highlighting your most relevant Salesforce architecture achievements.

Apply Now

Equal Opportunity & Accessibility

arenaflex is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. Applicants requiring reasonable accommodations during the recruitment process are encouraged to contact our Talent Acquisition team at +1 (203) 964‑0096 or via email at [email protected].

Join arenaflex and Transform the Future of Customer Insight

At arenaflex, you’ll work on technology that directly influences the strategic decisions of the world’s leading enterprises. Your expertise will help shape a seamless, data‑driven experience for millions of users, while you grow alongside some of the brightest minds in the industry. Take the next step in your career—apply today and become a catalyst for change.