Experienced Customer Service/Inbound Sales Representative – Connellys Springs, NC
Are you a customer-centric individual with a passion for sales and a drive to succeed? Do you want to join a dynamic team that values diversity, inclusivity, and employee growth? Look no further than arenaflex, a global leader in customer experience and technology innovation. We're seeking an experienced Customer Service/Inbound Sales Representative to join our team in Connellys Springs, NC.
About arenaflex
arenaflex is a forward-thinking organization that has earned numerous awards for its commitment to creating a people-first culture. We're proud to be recognized as one of the "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth." Our diverse team of game-changers from over 70 countries is united by a shared passion for delivering exceptional customer experiences and driving business success.
Career Growth and Personal Development
At arenaflex, we believe in investing in our people to help them grow and thrive. As a Customer Service/Inbound Sales Representative, you'll have access to comprehensive training, cutting-edge technologies, and ongoing support to ensure your success. Plus, with about 80% of our managers and leaders promoted from within, there's real career growth potential. Our range of FREE Learning and Leadership Development programs will help you develop the skills and knowledge you need to achieve your career goals.
Key Responsibilities
As a Customer Service/Inbound Sales Representative, you'll be responsible for:
- Providing inbound customer support and resolving customer inquiries in a timely and professional manner
- Maintaining a broad knowledge of products, pricing, promotions, and procedures to effectively sell and upsell products and services
- Achieving specific sales targets and maximizing sale opportunities on each and every call
- Preparing complete and accurate work, including notating accounts as required
- Participating in activities designed to improve customer satisfaction and sales performance
- Delivering expert customer experiences with a smile
Your Qualifications
To succeed in this role, you'll need:
- A high school diploma with six months of sales experience preferred
- Demonstrated sales technique and product knowledge preferred
- A courteous and strong customer service orientation
- Strong communication skills, both written and verbal
- Ability to effectively communicate and navigate computer systems
- Patience in all customer contact situations, maintaining a pleasant and professional tone and manner
- Residency in the United States or a valid U.S. address for residence
What's in it for you?
At arenaflex, we champion our people and invest in their growth and well-being. As a Customer Service/Inbound Sales Representative, you'll enjoy:
- Paid training and performance-based incentives
- Free Direct TV upon completion of training
- Company networking opportunities with organized groups focused on diversity, equity, and inclusion, global citizenship, sustainability, and community support
- 401K with company match, paid PTO and holidays, medical, dental, and vision insurance, and a comprehensive Employee Assistance Program (EAP)
- Health and wellness programs with trained partners to promote a healthy you
- Conveniently located between local favorite eateries and the mall
- Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
Join our team today!
If you're a motivated and customer-centric individual looking for a new challenge, apply now to become a part of our dynamic team at arenaflex. We can't wait to hear from you!
Location:
Connellys Springs, NC
Job Type:
Full-time
Language Requirements:
English
Physical & Mental Requirements:
While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
Equal Opportunity Employer
arenaflex is an Equal Opportunity/Affirmative Action Employer, including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites:
- [adinserter block="1"]
To request a reasonable accommodation, please click [adinserter block="1"]. If you wish to review the Affirmative Action Plan, please click [adinserter block="1"].
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