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Banking Services Analyst II - Retail Servicing

Remote, USA Full-time Posted 2026-06-17

Overview: Provides analytical, operational and/or project support to one or more functional areas of Retail Servicing. Primary Responsibilities: Develop and produce departmental reports and spreadsheets, including project or product strategy analyses, historical reporting, work flow analyses and financial analyses for one or more functional areas of Retail Servicing. Conduct non-routine analysis and judgment-based work over a single or closely related disciplines to support Retail Servicing decisions. Conduct non-routine data review, research and/or reconciliation for assigned areas of Retail Servicing. Draft and/or edit procedures related to one or more functional areas of Retail Servicing to maintain their currency. Support audits, user certification and compliance testing for Retail Servicing. Lead and participate in planning, testing and implementing new projects, systems, products and regulatory changes impacting assigned Retail Servicing team(s). Assist with technical troubleshooting and escalations, coordinating with internal business partners, external vendors and Technology to address issues for assigned Retail Servicing team(s). Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned Education and Experience Required: Associate’s degree and a minimum of 3 years’ related experience, OR in lieu of a degree, A combined minimum of 5 years’ higher education and/or work experience, including a minimum of 3 years’ related experience Proven analytical skills Strong organizational skills Proficiency with personal computers as well as pertinent word processing and spreadsheet software Proven verbal and written communication skills Education and Experience Preferred: Bachelor’s degree Prior experience in functional areas supported M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $26.00 - $43.34 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Buffalo, New York, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. View M&T’s Human Capital Report to learn more. Ready to join our team? Submit your application today! If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at [email protected] for assistance. M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace. Career Site Privacy Notice Apply tot his job Apply To this Job

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