Experienced Customer Development Manager – Driving Business Growth through Data-Driven Insights and Strategic Partnerships at arenaflex

Introduction to arenaflex and the Role

arenaflex is a leading player in the beverage industry, dedicated to fostering strong partnerships with retail customers, suppliers, and internal account teams. As a Customer Development Manager at arenaflex, you will play a pivotal role in driving alignment and simplification across all three tiers of the distribution process. Your primary objective will be to leverage insights and analytics to support our retail customers and identify growth opportunities, ultimately ensuring superior client satisfaction through hands-on analytics and collaborative problem-solving.

Key Responsibilities

In this role, you will be responsible for creating and delivering actionable insights and recommendations based on a variety of data sources, including Point of Sale (POS) data, syndicated data from sources like Nielsen and IRI, and account-specific databases. Your key responsibilities will include:

• Creating and delivering insights and recommendations using various data sources to drive business growth and improve category performance.
• Monitoring the field execution of vendor programs to ensure effective implementation and identify areas for improvement.
• Staying informed of analytic best practices across the industry to ensure that our approaches are aligned with the latest trends and methodologies.
• Analyzing and reporting data to identify issues, trends, or exceptions, and developing strategies to address these findings.
• Tracking category performance, including sales, profits, margins, and market share, to identify opportunities for growth and improvement.
• Developing, communicating, executing, and monitoring performance metrics and goals to ensure that our retail customers and suppliers are engaged in continuous improvement initiatives.
• Creating and delivering effective reports using POS data and syndicated data to inform business decisions and drive growth.
• Analyzing the supply chain to evaluate and recommend supplier performance, and identifying opportunities to enhance our inventory logistics objectives.
• Understanding and applying customer, consumer, and industry insights using market research data to deliver category growth and improve client satisfaction.

Essential Qualifications

To be successful in this role, you will need:

• A Bachelor's Degree and experience within the CPG sector, with a preference for experience in the Adult Beverage industry.
• An understanding of National Chain Sales, Retail, and Distributor operations, as well as expertise in category management principles and shopper/consumer insights.
• A high level understanding of Category Management processes and practices, as well as assertive leadership and decision-making skills with high energy.
• Preferred experience with Syndicated data (Nielsen, IRI) and Internal Shipment Data, as well as a strong foundation in business fundamentals and business finance.
• Excellent analytical, problem-solving, decision-making, and quantitative analysis skills, as well as intermediate to advanced knowledge of Excel and PowerPoint.

Preferred Qualifications

In addition to the essential qualifications, the following skills and experiences are preferred:

• Experience in the Adult Beverage industry, with a deep understanding of the market trends and dynamics.
• Familiarity with market research methodologies, and the ability to apply these insights to drive business growth.
• Ability to collaborate with external retail customers and key suppliers, and to build strong relationships with these stakeholders.

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to the growth and development of our employees. As a Customer Development Manager, you will have access to a range of training and development opportunities, including:

• Comprehensive training programs to enhance your skills and knowledge in category management, analytics, and leadership.
• Opportunities to work with cross-functional teams, including sales, marketing, and operations, to gain a deeper understanding of the business and develop your skills in a fast-paced environment.
• A culture of continuous learning and improvement, with a focus on staying up-to-date with the latest trends and methodologies in the industry.

Work Environment and Company Culture

At arenaflex, we pride ourselves on our dynamic and supportive work environment. As a Customer Development Manager, you will be part of a team that is passionate about driving business growth and delivering exceptional results. Our company culture is built on the following values:

• A commitment to excellence and a passion for delivering exceptional results.
• A focus on collaboration and teamwork, with a emphasis on building strong relationships with our retail customers, suppliers, and internal stakeholders.
• A culture of continuous learning and improvement, with a focus on staying up-to-date with the latest trends and methodologies in the industry.

Compensation, Perks, and Benefits

At arenaflex, we offer a comprehensive range of compensation, perks, and benefits to our employees, including:

• Competitive salary and bonus structure, with opportunities for growth and development.
• Comprehensive medical and prescription drug coverage, as well as dental and vision plans.
• Tax-saving Flexible Spending Accounts, disability coverage, and life insurance plans.
• 401(k) plan, tuition reimbursement, and wellness program.
• Parental leave, vacation accrual, and paid sick leave.

Conclusion

If you are a motivated and results-driven professional with a passion for driving business growth and delivering exceptional results, we encourage you to apply for the Customer Development Manager role at arenaflex. With a focus on collaboration, continuous learning, and a commitment to excellence, we offer a dynamic and supportive work environment that is ideal for professionals who are looking to take their careers to the next level. Apply now to join our team and contribute to the success of arenaflex.