Proactive Airbnb
I'm looking for an experienced, proactive short-term rental specialist to manage and continually optimise one property listed across Airbnb, and Vrbo, using Lodgify as the channel manager. This is an ongoing, retainer-based role (minimum 2 hours per week) focused on maximising revenue, visibility, and performance, while also ensuring day-to-day operations run smoothly. I'm specifically looking for someone who actively looks for ways to improve things, treats the property like a business, and doesn't wait to be told what to do. There is also scope for bolt-on work and VA / PA support as needed. ⸻ What Success Looks Like
- Pricing is actively optimised — not set and forgotten
- Listings improve in ranking, visibility, and conversion
- Revenue and occupancy are consistently maximised
- Guest messages are responded to promptly and professionally
- Cleaning is always aligned with bookings, without chasing
- Opportunities and improvements are suggested proactively
⸻ Core Responsibilities Revenue & Pricing Optimisation
- Ongoing pricing optimisation to maximise ADR, occupancy, and total revenue
- Adjust pricing based on seasonality, lead time, demand, events, and competitor activity
- Implement and test minimum stays, discounts, and gap-filling strategies
- Use or recommend dynamic pricing tools where appropriate
Listing & Marketing Optimisation Continuously improve listings across Airbnb, , and Vrbo:
- Titles, descriptions, photo order, amenities, and settings
- Improve platform ranking, visibility, and conversion
- Manage and encourage reviews to strengthen profile performance
- Suggest marketing or promotional ideas to increase demand
Guest Communication
- Monitor guest messages across all platforms
- Ensure prompt, professional responses, in partnership with the hosts
- Handle common guest queries before, during, and after stays
- Escalate only when genuinely needed
Cleaning Coordination
- Coordinate with the cleaning team to ensure they are aware of all bookings
- Manage scheduling and updates via WhatsApp group chat
- Ensure cleans are aligned with check-ins, check-outs, and changes
- Proactively flag any issues or conflicts
Proactive Improvement & Ops Oversight
- Spot opportunities to improve revenue, operations, or guest experience
- Suggest and implement improvements without waiting for instruction
- Provide short performance updates or insights when helpful
Optional VA / PA Support (Bolt-On)
- Light admin related to the property
- Organisation, coordination, and follow-ups
- Scope can expand over time if mutually beneficial
⸻ Tools & Platforms
- Lodgify (experience strongly preferred)
- Airbnb
- *
Vrbo
- WhatsApp (for cleaner coordination)
- Dynamic pricing tools (PriceLabs, Beyond, Wheelhouse, etc. – a plus)
⸻ Who I'm Looking For
- Proven experience managing short-term rental properties
- Strong understanding of pricing strategy and revenue optimisation
- Highly proactive — you suggest improvements, not just execute tasks
- Comfortable managing guest communication and operations
- Clear, professional written English
- Reliable, responsive, and able to work autonomously
- Experience with UK or European markets is a bonus
⸻ Engagement Structure Ongoing retainer: minimum 2 hours per week
- Additional proactive or VA/PA work available as paid bolt-ons
- Long-term relationship preferred
- Flexible working hours
- Competitive hourly rate based on experience
⸻ How to Apply (Important) Please include: 1. Examples of properties you've actively managed or optimised 2. How you approach pricing and revenue maximisation 3. Tools you've used (especially Lodgify or pricing tools) 4. An example of a proactive improvement you've made for a listing Generic VA applications will not be considered. Contract duration of more than 6 months. with 10 hours per week. Mandatory skills: Data Entry, Communications, Virtual Assistance, Administrative Support Apply tot his job Apply To this Job