Experienced Customer Service Sales Representative – Fully Remote Opportunity to Thrive with arenaflex
Are you a motivated and results-driven individual looking to accelerate your career while enjoying the comfort and flexibility of working from home? Look no further than arenaflex, a dynamic and innovative company that's revolutionizing the way we connect with customers. As an Experienced Customer Service Sales Representative, you'll play a vital role in delivering exceptional customer experiences and driving sales growth for our esteemed clients.
About arenaflex
arenaflex is a leading provider of cutting-edge solutions that empower businesses to thrive in today's fast-paced digital landscape. Our commitment to innovation, customer satisfaction, and employee well-being has earned us a reputation as a trusted partner in the industry. With a strong focus on remote work and flexible schedules, we're dedicated to creating a work environment that fosters growth, creativity, and work-life balance.
Job Summary
As an Experienced Customer Service Sales Representative, you'll be responsible for continuing subscriptions and trials with existing customers, utilizing state-of-the-art technology and client relationship management systems. You'll work closely with our clients to deliver sales results that meet their performance objectives, while adhering to standard contact procedures and operational processes. If you're a motivated and results-driven individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.
Key Responsibilities
* Contact existing customers on behalf of arenaflex's esteemed clients, utilizing state-of-the-art technology and client relationship management systems
- Upgrade or resubscribe their services, delivering sales results that meet client performance objectives
- Deliver productivity results (contacts/hour, sales per hour, accuracy) that meet client performance objectives
- Adhere to standard contact procedures and attempt to build relationships, build support for client products and services, and overcome prospect objections
- Adhere to operational processes, PCI compliance, client standards, and program standards
Requirements
* Must be a resident of North Carolina
- Private and secure workspace at home free from background noise or distractions
- Sales, Call Center, Upselling, Retail Sales, or Customer Service Experience are highly preferred
- Professional vocabulary
- Excellent communication skills both oral and written
- Assertive, quick thinking
- Excellent schedule adherence and attendance
- Prior work-from-home call center experience is a plus!
- Good computer skills
Technical Requirements
* Must provide your own Computer or Laptop
- Internet Connection - Direct wired connection: Minimum of 25 Mbps download and 10mbps upload of DSL, Fiber Optic, or Cable (no dial-up, satellite, and mobile broadband connections)
- Windows 10 Desktop or laptop current on all security updates
- High-quality noise-canceling wired USB headset
- Dual Screen Set-up – a separate 19” monitor with 1280×1024 minimum resolution (this does not include monitors associated with an All-In-One (AIO) unit)
- Webcam
- Free space – 5 GB
- Processor speed – Dual Core @3 GHz or better OR Quad Core @2GHz or better
- RAM Required – 8 GB
- Anti-Virus – Full versions of Windows Defender or Essentials
Benefits and Perks
* Competitive hourly wages and up to an additional $736 per month commission opportunities
- Two base hourly pay raises during the first year of employment
- Limited Full-Time Opportunities Available
- 100% Paid Virtual Training. No on-site Training is needed!
- Advancement opportunities in virtual leadership, training, quality, and workforce management roles
- No Cold Calling
- 401k Plan
- Medical, Dental, and Vision Insurance after only 90 days for Full Time
- Free Satellite Radio service perks
- $22 monthly internet stipend for those who qualify
Work Environment and Culture
At arenaflex, we're committed to creating a work environment that's inclusive, supportive, and empowering. Our remote work setup allows you to work from the comfort of your own home, while still being part of a dynamic and collaborative team. We prioritize work-life balance, flexible schedules, and ongoing learning and development opportunities to ensure your success and growth.
How to Apply
If you're a motivated and results-driven individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume, cover letter, and any relevant certifications or experience. We can't wait to hear from you!
Contact Information
For more information about this opportunity or to submit your application, please visit our website at [arenaflex website URL]. We look forward to connecting with you! Apply for this job