Experienced HR Shared Services Specialist for Global Entertainment Leader - arenaflex

Introduction to arenaflex

arenaflex is the world's leading streaming entertainment service, boasting an impressive 236 million paid memberships across over 234 countries. Our vast library of TV series, documentaries, feature films, and mobile games caters to a wide range of genres and languages, providing members with unlimited access anytime, anywhere, on any internet-connected screen, without ads or commitments. As a pioneer in the entertainment industry, we are committed to delivering exceptional content and services that exceed our members' expectations.

Job Overview

We are seeking an experienced and skilled HR Shared Services Specialist to join our dynamic team at arenaflex. As the first point of contact for all HR inquiries, you will play a vital role in partnering with regional and local HR teams to deliver accurate and timely solutions. Your expertise in managing Workday transactions and data input will ensure employee information integrity, while supporting HR initiatives that empower employees to do their best work.

Key Responsibilities

• Act as the primary contact for HR-related inquiries, providing resolutions efficiently and accurately, and ensuring a high level of customer satisfaction.
• Maintain and ensure the accuracy of employee data through effective management of HR systems and processes, including Workday HCM tools.
• Support company-wide HR programs, ensuring smooth execution to enhance employee engagement, retention, and overall work experience.
• Learn and implement tools and techniques to streamline, optimize, and automate HR processes, leveraging technology to drive efficiency and productivity.
• Create, update, and manage the HR knowledge base to assist employees effectively, providing timely and relevant information to support their needs.
• Analyze, intake, and operationalize new employee services, from onboarding to offboarding, ensuring a seamless and supportive experience for all employees.
• Conduct system audits and testing to ensure data accuracy, integrity, and functionality, and document findings for process improvements, driving continuous learning and growth.

Essential Qualifications

To be successful in this role, you will need to possess the following essential qualifications:

• Proficiency with Workday HCM tools, including experience in Mass Uploads (EIB), and a strong understanding of HR systems and processes.
• Strong project management, communication, and customer service skills, with the ability to work effectively in a fast-paced, high-growth environment.
• Advanced proficiency in Excel/Google Sheets, with excellent analytical and problem-solving abilities, and a keen attention to detail.
• A degree in HR, Business, IT, or a related field is preferred but not required, although relevant experience and certifications will be considered.
• Strong logical reasoning skills for complex problem-solving, and the ability to think critically and creatively.

Preferred Qualifications

In addition to the essential qualifications, the following preferred qualifications will be considered an asset:

• Experience as a Workday Data Analyst, in HR operations, or as an HR Generalist, with a deep understanding of HR principles and practices.
• Familiarity with Zendesk or similar ticketing systems, and experience with HR software and technology.
• Certifications in HR, such as SHRM-CP or HRCI-PHR, or relevant professional certifications.

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to supporting the growth and development of our employees, providing opportunities for learning, training, and career advancement. As an HR Shared Services Specialist, you will have access to:

• Comprehensive training and development programs, including workshops, webinars, and conferences.
• Mentorship and coaching from experienced HR professionals, providing guidance and support in your role.
• Opportunities for career advancement and progression, including promotions and lateral moves.
• A dynamic and innovative work environment, with a focus on collaboration, creativity, and innovation.

Work Environment and Company Culture

arenaflex is proud of its unique and inclusive company culture, which values diversity, equity, and inclusion. Our work environment is fast-paced and dynamic, with a focus on collaboration, creativity, and innovation. We offer a range of perks and benefits, including:

• Unlimited access to arenaflex content anytime, anywhere, on any internet-connected screen.
• A comprehensive benefits package, including health, dental, and vision insurance, as well as retirement savings and stock options.
• A flexible and remote work arrangement, with the option to work from home or in one of our office locations.
• A range of social and cultural events, including team-building activities, volunteer opportunities, and celebrations.

Compensation, Perks, and Benefits

arenaflex offers a competitive salary and comprehensive benefits package, including:

• A salary range of $60,000 - $80,000 per year, depending on experience and qualifications.
• A comprehensive benefits package, including health, dental, and vision insurance, as well as retirement savings and stock options.
• Unlimited access to arenaflex content anytime, anywhere, on any internet-connected screen.
• A range of perks and benefits, including flexible work arrangements, professional development opportunities, and social and cultural events.

Conclusion

If you are passionate about supporting employees and thrive in a high-energy, dynamic environment, we invite you to apply for the HR Shared Services Specialist role at arenaflex. As a member of our team, you will have the opportunity to work with a talented and dedicated group of professionals, supporting the growth and development of our employees and driving business results. Apply now and join our team of innovators and leaders in the entertainment industry!