Part Time/Casual Customer Service & Sales Assistant (Various Positions Available) – arenaflex Retail Services
Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced, dynamic environments where no two days are ever the same? If so, we want to hear from you! arenaflex Retail Services is currently seeking part-time/casual staff to join our team in various roles across our Sales, Print Shop, Technology, Loss Prevention, and Textbooks departments. As a Customer Service & Sales Assistant, you will be the face of arenaflex, providing legendary customer service, driving sales, and contributing to the success of our high-volume, multi-channel retail operations.
About arenaflex Retail Services
arenaflex Retail Services is a dynamic hub of the Cornell University campus, recognized as a leader in collegiate retailing innovation. Our mission is to deliver exceptional customer experiences, provide a rewarding work environment, and achieve excellent financial results. We are committed to fostering a culture of inclusivity, diversity, and teamwork, where every employee feels valued and empowered to succeed.
Job Summary
As a Customer Service & Sales Assistant, you will be responsible for providing exceptional customer service, driving sales, and supporting the overall success of our retail operations. You will work in a fast-paced, dynamic environment, interacting with customers, colleagues, and management to achieve sales goals and provide a world-class shopping experience. This is a part-time/casual position, with variable schedules based on business needs, availability, and work performance.
Responsibilities
* Provide legendary customer service, greeting and welcoming customers, and demonstrating active selling techniques to drive sales and meet customer needs
- Maintain a high-quality visual merchandising environment, including setting up seasonal promotions and visual displays, and monitoring product restocking and recovery
- Operate cash registers, assist customers with check-out, and execute cash handling procedures
- Support inventory and order fulfillment, including receiving and processing incoming merchandise, and assisting with special orders and store-to-store shipping requests
- Provide exceptional customer care, responding to customer inquiries, and resolving issues in a timely and professional manner
- Work successfully as part of a team, demonstrating excellent communication skills, and being dependable in attendance and punctuality
- Maintain a safe and secure work environment, adhering to arenaflex's safety and security policies and procedures
Qualifications
* Pleasant personality, excellent customer service skills, and a passion for working with the public
- Moderate computer/systems competency, with experience using point-of-sale systems and other retail software
- Excellent oral and written communication skills, with the ability to communicate effectively with customers, colleagues, and management
- Ability to occasionally climb ladders, lift and/or move up to 50 pounds, and stand for long periods of time
- Prior retail sales experience is helpful but not required; students are not eligible to apply for this position
What We Offer
* Competitive hourly rate, starting at $16.25/hour
- Variable schedules based on business needs, availability, and work performance
- Opportunities for career growth and development in a dynamic and innovative retail environment
- A fun and inclusive work environment, with a team-oriented culture and a commitment to diversity and inclusion
- Access to exclusive employee discounts and perks, including Cornell University's employee benefits and services
How to Apply
If you are a motivated and customer-focused individual with a passion for retail, we encourage you to apply for this exciting opportunity. Please submit your application, including a resume/CV and cover letter, through our online application portal. We look forward to hearing from you!
Equal Employment Opportunity
arenaflex Retail Services is an equal opportunity employer, committed to fostering a culture of inclusivity, diversity, and teamwork. We do not discriminate on the basis of any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.
Notice to Applicants
Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at arenaflex as well as some of your rights and responsibilities as an applicant. Apply Job! Apply for this job