Chemistry and Biochemistry IT Consultant (Information Technology Consultant - Career)
About the position The Department of Chemistry and Biochemistry at CSUF has an impressive record of student success. After graduating, many of our students go on to attend prestigious graduate and professional schools, end up employed in the local industry, or go on to become teachers. We have strong bonds with our alumni, and they will attest that CSUF Chemistry and Biochemistry graduates continue to be highly sought-after by both employers and graduate schools. We seek an exceptional individual to join our team as the Chemistry and Biochemistry IT Consultant (Information Technology Consultant - Career). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity. The Chemistry and Biochemistry IT Consultant is responsible and works relatively independently for delivering comprehensive IT support for the Department of Chemistry and Biochemistry. Involves imaging, deploying, and maintaining computer systems and peripheral devices and ensuring compliance with security standards. The IT Consultant provides ongoing technical support for faculty, staff, and special events, covering a broad range of hardware, software, and Audio Video (AV) technologies in labs, classrooms, and other learning or administrative environments. The IT Consultant also supports administrative functions including technology inventory management, software licensing, server maintenance, and documentation. Additionally, the IT Consultant contributes to the support of high-performance computing (HPC) environments, assisting researchers with application issues and ensuring system performance, reliability, and security. Collaborates with Natural Science and Mathematics computing staff, campus information technology, on computer related technical issues rollouts, refreshes and networks security repairs. Excellent problem-solving skills, strong communication abilities, and a commitment to user support and operational excellence are essential to this role. Other duties as assigned.
Responsibilities
- Deliver comprehensive IT support for the Department of Chemistry and Biochemistry.
- Image, deploy, and maintain computer systems and peripheral devices.
- Ensure compliance with security standards.
- Provide ongoing technical support for faculty, staff, and special events.
- Cover a broad range of hardware, software, and AV technologies in labs, classrooms, and other environments.
- Support administrative functions including technology inventory management, software licensing, server maintenance, and documentation.
- Contribute to the support of high-performance computing (HPC) environments.
- Assist researchers with application issues and ensure system performance, reliability, and security.
- Collaborate with Natural Science and Mathematics computing staff and campus IT on technical issues.
Requirements
- Bachelor's degree from an accredited four-year college or university in Computer Science, Computer Information Systems, Information Systems, Telecommunications, Engineering, Engineering Technology or a related field plus two years of relevant full-time experience or the equivalent part-time experience.
- Eight years of relevant full-time experience or an associate's degree from an accredited college or university in a related field and four years of relevant full-time experience may be substituted for the previously listed education and experience requirement.
- Functional knowledge of the specialty area demonstrated by an understanding and use of advanced principles and theories.
- Ability to integrate work-related knowledge to address problems.
- Demonstrate competency in applying standard and non-standard technology applications.
- Ability to independently apply technical judgment and recognize problems.
- Ability to develop solutions where precedents do not always exist.
- Ability to plan and work on shared projects. Nice-to-haves
- Experience working in High Performance Computing (HPC) environments.
- Familiarity with Message Passing Interface (MPI)/OpenMPI and Simple Linux Utility for Resource Management (SLURM).
- Advanced Linux command-line interface (CLI) skills for computational tasks.
- Expertise in troubleshooting and supporting scientific instruments and applications in academic or research settings.
- Proficiency in cloud infrastructure deployment and management, particularly in platforms like AWS and Azure.
- Experience with virtualization technologies such as VMware.
- Knowledge of scripting languages like Shell scripting or Python for automation and system management tasks.
- Experience supporting audio-visual systems in classrooms, labs, and conference rooms.
- Familiarity with IT service management frameworks such as ITIL.
- Experience in creating and delivering technical training materials and user documentation.
- Relevant certifications such as CompTIA A+, Network+, Security+, MCSA, AWS Certified Solutions Architect, or Linux-based certifications.
Benefits
- Access to campus facilities and services including the Grand Central Art Center, Arboretum and Botanical Garden, cultural events, and Titan Recreation Center.
- Employee Wellness Program. Apply tot his job
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