Experienced Customer Service Representative and Self Storage Manager - Leading the Industry in Exceptional Customer Experiences and Facility Management

Welcome to arenaflex: A Leader in the Self-Storage Industry

arenaflex has been at the forefront of the self-storage industry since 1972, and we're now seeking a highly skilled and motivated Customer Service Representative and Self Storage Manager to join our team in Apple Valley, MN. As a company, we pride ourselves on our commitment to excellence, diversity, and inclusion, and we've been recognized as one of America's Best Large Employers in 2022 by Forbes. Our employees have also voted us as a Great Place to Work, with Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

About the Role

As a Customer Service Representative and Self Storage Manager at arenaflex, you will be responsible for managing the daily operations of our self-storage facility, providing exceptional customer service, and maintaining a clean and secure environment for our customers. This is a unique opportunity to work independently, with flexible scheduling options, including full-time or part-time schedules, and the potential to earn a $500.00 new hire bonus after 90 days of employment.

Key Responsibilities:

• Work independently at multiple locations, spending time both inside and outside, to manage the daily office tasks, retail sales, and maintain the facility
• Assess customer storage needs and make suggestions, including offering packing and moving supplies
• Keep surfaces and high-touch areas clean, including sweeping, mopping, debris removal, and wiping windows
• Conduct daily storage unit inspections, confirm inventory availability, and ensure spaces are ready to rent
• Manage, audit, balance cash drawer, prepare and make daily deposits
• Help keep customers current with payment and make collection calls when required

Qualifications and Skills

To be successful in this role, you'll need to have a strong background in customer service, sales, or a related field, with experience working in a fast-paced environment. You'll also need to be highly organized, with excellent communication and problem-solving skills. Additional qualifications include:

• Experience working in a customer service-centered sales environment, including retail, restaurant, fast food, or other service-based companies
• Ability to work independently and as part of a team
• Strong communication and interpersonal skills
• Basic computer skills and ability to learn new software
• High school diploma or equivalent required

What We Offer

At arenaflex, we're committed to providing our employees with a comprehensive total rewards package, including:

• Competitive hourly rate of $16.50
• Full-time and flexible scheduling options, including a 3-4 day work week with opportunity for additional days
• Cost-effective health offerings, including medical, dental, and vision
• Tele-medicine for easier access to healthcare
• Tax-free Flex spending accounts to cover you and your dependents
• Paid Time Off and Sick Time
• 401(k) with company match to help you build your retirement nest egg
• Basic life and accidental death insurance at no cost to you

Employee Discounts and Perks

In addition to our comprehensive benefits package, we also offer a range of employee discounts and perks, including:

• Health and fitness related partnerships
• Legal services, Home and Auto Insurance, and even pet insurance
• Exclusive discounts on a wide variety of vendors, merchants, stores, tickets, entertainment, travel, and more

Career Growth and Development

At arenaflex, we're committed to helping our employees grow and develop in their careers. We offer best-in-class training to support your journey with us and enhance your skills, as well as monthly bonus opportunities and career progression. Our on-site company housing is also available to employees at many of our locations.

Work Environment and Company Culture

At arenaflex, we pride ourselves on our positive and inclusive work environment. We celebrate diversity and value the unique perspectives and experiences that each employee brings to our team. Our socially-distant guidelines and on-site safety protocols are designed to keep you and our customers safe, and we're committed to creating a workplace where everyone feels valued and respected.

How to Apply

If you're a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to be considered for this role. We can't wait to hear from you and welcome you to the arenaflex team!

Conclusion

Joining arenaflex as a Customer Service Representative and Self Storage Manager is a unique opportunity to be part of a leading company in the self-storage industry. With our commitment to excellence, diversity, and inclusion, we're confident that you'll find a rewarding and challenging career with us. Apply now and take the first step towards an exciting new chapter in your career!