[Remote] Project Manager, Clinical Services (IKC)
Note: The job is a remote job and is open to candidates in USA. DaVita Kidney Care is a leader in patient care and clinical services, seeking a Project Manager for their Clinical Services team. The role involves building analytical models, collaborating with cross-functional teams to improve clinical performance, and managing projects that align with strategic goals.
Responsibilities
- Build, refine, and own sustainable models which facilitate reporting, dashboards, and analysis (variance, sensitivity, statistical); consistently create thoughtful, trustworthy
- Collaborate with cross-functional teams to solve complex clinical issues and identify opportunities to deliver profitable growth and bottom-line leverage to DaVita IKC
- Partner with Clinical Services, support, and operations leaders to assess and quantify opportunities to innovate, improve clinical performance, impact patient outcomes
- Generate insights around performance drivers, including patient admissions, geographic trends, team opportunities
- Perform monthly, quarterly, and annual qualitative and quantitative portfolio analysis and present summarized takeaways to senior clinical leaders
- Develop & implement multi-year objectives, including meaningful outputs, presentation materials, and an efficient user experience for clinical and operations partners as well as field-level patient-facing teammates
- Develop projects that facilitate strategic goals, including clinical, financial, operations, implementation, and team culture; deliver accountable timelines, creative solutions, and full engagement
- Propose and monitor project plans, including high engagement and effective coordination with cross-functional stakeholders, and proactive communication
- Step up to meet ad hoc challenges identified within the organization with dependable project management, organization, and proactive communication
- Assess clinical data to identify trends and outlier patterns to drive process improvement
- Develop clinical models to forecast opportunities to drive clinical initiatives that strengthen care quality and improve patient outcomes
- Build a fun, cohesive team atmosphere through active engagement and personal development; seek and provide feedback; be proactive, driven, and dependable
- Work with all levels of management, lead meetings, and send actionable recaps
Skills
- Team player with a positive attitude who embraces change, growth, and our Core Values: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment, and Fun
- A relentlessly curious problem solver who is not afraid to challenge assumptions and take inventive approaches to any problem
- Experience creating comprehensive multi-phase project plans, developing success criteria, working with cross-functional stakeholders, and reporting on progress; experience with Smartsheet software is a plus
- Proficiency with Excel (Expert) and PowerPoint (Advanced), including the ability to translate analyses into business impact; Tableau a significant plus
- Excellent interpersonal skills with a demonstrated ability to foster effective teams and partnerships. Work successfully with diverse stakeholders
- Proven ability to communicate at multiple levels (written, oral, presentation) and to any type of professional audience. Explain complex topics and distill insights from others
- Requires a Bachelor's degree
- 1-3 years of experience - responsible for managing full project lifecycles, relevant analysis, stakeholders, budgets, and teams
Benefits
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
Company Overview
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