Titling Reconciliation Specialist
Vanderbilt Mortgage and Finance, Inc. is a national housing lender dedicated to making homeownership more attainable. The Titling Reconciliation Specialist is responsible for overseeing titling fees, correcting inaccuracies, and collaborating with various teams to resolve fee-related issues.
Responsibilities
- Monitors and tracks under-collected title fees
- Tracks expensed amounts to identify trends and opportunities for process improvements
- Provides coaching and feedback to team members regarding errors, including home center mistakes
- Records and deposits conversion fees received for post-close conversions
- Tracks Uniform Commercial Code payments
- Monitors Retail credit card charges and reports findings to Accounts Payable
- Assesses Vintek fee updates to ensure accuracy
- Collaborates with Clayton Retail and Vanderbilt Mortgage & Finance (VMF) Accounting and Connect Lending teams to resolve fee-related issues
- Partners with Retail Accounts Payable to process customer reimbursements
- Report refunds to VMF Originations to ensure required customer disclosures are issued
- Processes deposits for various types of refunds
- Processes refunds of overpaid conversion and recording fees now managed by Corporation Service Company to Principal Balance
- Reviews uncashed checks for VMF and takes necessary follow-up actions
- Communicates promptly with the title clerk to reproduce title work when needed
- Ensures checks are coded accurately to the correct General Ledger accounts
- Enters journal entries to correct invalid entries or inaccurate postings
- Logs checks to be voided with accuracy and attention to detail
- Works with Treasury to reconcile outstanding fees and ensure proper allocation
- This job description is not an exhaustive list of all the functions that a team member and other duties may be assigned
Skills
- High school graduate
- 1-2 years of related experience
- Self-motivated
- Strong sense of urgency to achieve daily deadlines
- Strong verbal communication skills
- Attention to detail and task driven
- Ability to coach and instruct others
- Knowledge of titling and conversion requirements
- Ability to learn and train others to use all systems (AS400, LINK, Velocity and Deal Tracker)
- Knowledge of title commitments, appraisals, and deeds of trusts
- Ability to develop relationships with home center personnel and management
- College degree
Benefits
- Medical and Dental Plan with Prescription Coverage and Vision.
- Competitive benefits including 401(K) includes 100% company match of the first 4%.
- Paid time off days (PTO), maternity/paternity leave, and holidays.
- Community involvement including Volunteer Paid Time Off (VTO).
- Tuition Assistance for your first degree
- Enjoy coming “home” to our brand new, state-of-the-art Home Office equipped with onsite fitness facility with full gym, workout classes, volleyball and basketball courts, ping-pong, disc golf course, and onsite restaurant.
- Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being.
- Collaborative and energetic work environment.
- Professional development and promotional opportunities.
- Competitive bonus programs.
Company Overview