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Customer Service (Renovations)

Remote, USA Full-time Posted 2026-06-17

Chadwell Supply is a recognized leader in the supplier category, having been named the National Apartment Association's 2025 Top Employer. The Renovation Coordinator will handle incoming requests, process quotes and orders, and ensure timely delivery of services.

Responsibilities

  • Be responsible for fielding all incoming renovation-related inquiries via telephone, emails, website, and fax
  • Maintain accurate documentation of Quotes and Orders
  • Meet acceptable turnaround times, as required for Quotes, Returns, and Orders
  • Review and process Return Authorizations (RGA) promptly
  • Monitor Renovation queues
  • Web support for renovations

Skills

  • Have good interpersonal skills and be able to effectively communicate with vendors, managers, and coworkers
  • Be proficient in Microsoft Outlook, Word, and Excel
  • Have strong process analysis and improvement skills
  • Be able to work in a self-managed team environment. This includes cooperatively scheduling work, meetings, and team task assignments

Benefits

  • Medical
  • Dental
  • Vision
  • Life insurance
  • Disability
  • 401K
  • 104 hours paid time off accrual
  • Paid holidays off
  • Employee Discount Program

Company Overview

  • Chadwell Supply is a logistics company providing plumbing parts and HVAC equipment. It was founded in 2007, and is headquartered in Tampa, Florida, USA, with a workforce of 1001-5000 employees. Its website is http://chadwellsupply.com.
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