Experienced Data Entry Specialist – Claims Processing and Record Management

At arenaflex, we strive to revolutionize the dental industry by providing innovative solutions and exceptional service to our customers. As a leading dental plan administrator, we are committed to improving oral health through benefit plans, advocacy, and community support. Our mission is to build healthy, smart, vibrant communities for all, and we are seeking a highly skilled and detail-oriented Data Entry Specialist to join our team.

Job Summary:

As a Data Entry Specialist at arenaflex, you will play a critical role in processing claims and updating records to ensure accurate and efficient claims processing. You will be responsible for entering claims and eligibility records into our system, retrieving and reconciling information in files, and determining whether inaccurate data should be updated, routed, or adjudicated. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

* Enters claims and/or eligibility records into the system to process claims and update/correct file information through telephone and/or written contact, using proper grammar, punctuation, etiquette, etc.

• Retrieves and reconciles information in files when claims are rejected by the system
• Determines whether inaccurate data should be updated, routed, or adjudicated
• Corrects and updates claim information entered through the optical scanning or data entry process
• Maintains related departmental records and files
• Operates office equipment which may include a personal computer, copier, fax machine, etc.

Essential Qualifications:

* Possess a high school diploma or equivalent

• One year of work experience in an office environment
• Ability to enter a minimum of 7,000 keystrokes per hour with 95% accuracy (6,650 correct keystrokes per hour)
• Successful completion of a data entry test sponsored by Human Resources within the past 12 months (test waived if candidate currently holds or has previously held a position which meets this requirement)

Preferred Qualifications:

* Previous experience in data entry or claims processing

• Knowledge of dental insurance and claims processing procedures
• Strong analytical and problem-solving skills
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment and meet deadlines

Skills and Competencies:

* Strong attention to detail and accuracy

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong analytical and problem-solving skills
• Proficiency in Microsoft Office and data entry software
• Ability to learn and adapt to new systems and procedures

Career Growth Opportunities and Learning Benefits:

At arenaflex, we are committed to the growth and development of our employees. We offer a comprehensive training program that includes on-the-job training, classroom training, and online courses. Our employees also have access to mentorship programs, career development workshops, and opportunities for advancement.

Work Environment and Company Culture:

Our office is located in Farmington Hills, MI, and we offer a collaborative and dynamic work environment. Our team is passionate about improving oral health and making a positive impact in our communities. We celebrate diversity, encourage innovation, and empower our employees to take charge of their careers.

Compensation, Perks, and Benefits:

We offer a competitive salary and benefits package, including:

• Medical, dental, and vision coverage
• Short- and long-term disability
• Life insurance
• 401(k) savings plans
• Flex spending accounts
• Tuition reimbursement or educational assistance
• Annual incentive compensation based on annual business goals
• Eight hours of paid volunteer time each year
• Access to an on-staff health coach and personal trainer
• Virtual lunchtime workouts hosted by the trainer and/or an on-site fitness center

Why Join arenaflex?

At arenaflex, we are committed to making a positive impact in our communities and improving oral health through benefit plans, advocacy, and community support. We offer a dynamic and collaborative work environment, competitive compensation and benefits, and opportunities for career growth and development. If you are a motivated and detail-oriented individual with a passion for improving oral health, we encourage you to apply for this exciting opportunity.

How to Apply:

If you are interested in joining our team, please submit your application through our website. We look forward to reviewing your application and learning more about your qualifications and experience. Apply Now! Apply for this job