Experienced Customer Service Representative – Sales Liaison & Inventory Management

At arenaflex, we're on a mission to revolutionize the way we connect with our customers and deliver exceptional service. As a key member of our team, you'll play a vital role in fostering strong relationships with our clients, driving sales growth, and ensuring seamless customer experiences. If you're a customer-centric, goal-driven individual with a passion for sales and inventory management, we want to hear from you!

About arenaflex

arenaflex is a dynamic and innovative company that's dedicated to providing top-notch products and services to our customers. With a strong focus on customer satisfaction, we're committed to building long-lasting relationships with our clients and exceeding their expectations. Our team is passionate about delivering exceptional service, and we're looking for like-minded individuals to join our ranks.

Job Summary

As an Experienced Customer Service Representative – Sales Liaison & Inventory Management, you'll be responsible for acting as a liaison between our customers and companies, assisting with complaints, orders, errors, account questions, billing, shipping, receiving, posting, cancellation, and other queries. You'll be the face of arenaflex, providing exceptional customer service, generating sales, and maintaining accurate inventory records.

Key Responsibilities

* Research and post items for sale online and on social media company accounts

• Attract potential customers by answering product and service questions, suggesting information about other products and services
• Organize and gather detailed information about inventory for posting online on various sales sites
• Organize and maintain the warehouse and inventory
• Open customer accounts by recording account information
• Maintain customer records by updating account information
• Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
• Contribute to team effort by accomplishing related results as needed
• Perform other duties as assigned by the department manager

Essential Qualifications

* Skilled written and oral communication

• Detail-oriented and goal-driven
• Customer service focus
• Proficient in MS Office applications and online site administration
• Typing speed of 45 WPM
• Organizational skills
• Ability to lift up to 50 pounds on occasion
• Valid driver's license

Preferred Qualifications

* Previous experience in customer service, sales, or inventory management

• Knowledge of sales and inventory management software
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced environment
• Strong communication and interpersonal skills

Skills and Competencies

* Excellent customer service skills

• Strong communication and interpersonal skills
• Ability to work in a team environment
• Detail-oriented and organized
• Proficient in MS Office applications and online site administration
• Strong problem-solving and analytical skills
• Ability to lift up to 50 pounds on occasion

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their skills. We offer a range of training programs, mentorship opportunities, and career development initiatives to help you achieve your goals. Whether you're looking to advance in your current role or transition to a new one, we're here to support you every step of the way.

Work Environment and Company Culture

Our office and shop environment is fast-paced and dynamic, with a strong focus on teamwork and collaboration. We're a merit shop, and our employees are valued and respected for their contributions. We offer a range of benefits, including medical, dental, vision, life and AD&D, disability, 401(K), and immediate vacation accrual.

Compensation and Perks

* $27,000-$43,000/Annually (dependent on individual candidate)

• Medical, dental, vision, life and AD&D, disability, 401(K), and immediate vacation accrual
• Merit-based compensation
• Opportunities for career growth and advancement
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance

Pre-Screening Requirements

* Five-panel drug screen

• Motor vehicle report
• Standard physical
• Criminal background check with felony and misdemeanors
• Employment verification
• Social Security verification

Disclaimer

The preceding description is not designed to be a complete list of all duties and responsibilities required. arenaflex reserves the right to modify or add to the job description as needed.

Ready to Join the arenaflex Team?

If you're a motivated and customer-focused individual with a passion for sales and inventory management, we want to hear from you! Apply now to become a part of our dynamic team and help us deliver exceptional service to our customers. Apply Now! Apply for this job