Customs Trade Agent - S2

FedEx Logistics provides freight forwarding and import/export services to help companies reach global markets. The Customs Trade Agent is responsible for coordinating documentation for US Customs, ensuring compliance with regulations, and providing excellent customer service.

Responsibilities

• Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers
• Provide impeccable customer service
• Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs
• Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA's (participating Government Agencies)
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements
• Adhere to all international importing regulations
• Work closely with other internal staff and departments to deliver high level of service to customers
• Process agency brokerage shipments
• Ensure all government and organizational policies are followed
• Performs other duties as assigned

Skills

• HS Diploma or GED required
• No industry experience required
• No work experience required
• Data entry/keyboard experience required
• Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows
• Excellent communication skills, verbal and written
• Organizational Skills
• Inter-personal skills
• Handle high volume of work
• Handle time sensitive work
• Ability to work independently with minimum supervision
• Ability to use multiple systems and reference material
• Interact with internal staff, management of all levels, internal departments
• The shift for this position is 2nd shift, Mon-Fri 7pm-3:30am
• This role is variable remote, with some work from home opportunity and some in the office work, dependent on company policy
• Must be located within close proximity of Indianapolis, Indiana
• Currently offering a temporary $3.00/hr pay premium during a surge in volume, subject to removal with 30 days notice
• Mandatory overtime may be required during periods of high volume
• Additionally, working on company-recognized holidays may be necessary

Benefits

• Paid Training Provided.

Company Overview