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Case Planner (BA)

Remote, USA Full-time Posted 2026-06-17

MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since 1894. The Case Planner role involves working with children and youth in foster homes, providing support to foster parents and birth families to ensure progress towards permanency for each child.

Responsibilities

  • Provide intensive support to children, therapeutic foster parents and birth families
  • Conduct regular casework sessions with each client in accordance with Federal, State, and Local mandates
  • Conduct regular home visits to therapeutic foster homes
  • Maintain regular contact with birth parents to provide support and problem solve
  • Maintain regular contact foster parents, and/or resource persons
  • Holds bi-weekly individual Sociotherapist sessions with each client and family for their first 3 months in program
  • Document all contacts and case activities in the State system of Connections, Agency patient tracking systems
  • Complete documentation within established timeframes
  • Prepare all required documentation on each case including progress notes, psychosocial reports, permanency hearing notes, FASPs
  • Attend legal proceedings such as family court hearings, representing the agency and client’s best interests
  • Actively participate in staff training and supervision meetings
  • Arrange, monitor and document family and/or sibling visits
  • Respond to emergencies as needed and/or directed

Skills

  • Bachelors in social work or related field
  • 1 year of related work experience in serving children and/or families
  • Knowledge of and/or training in child development stages
  • Knowledge of and/or training in family dynamics
  • Excellent communication skills (verbal and written)
  • Proficiency in Microsoft Word and Outlook
  • Ability to engage with clients
  • Understanding and willingness to commit to the agency's Mission, core values, Sanctuary Commitments and social justice
  • A valid driver's license is strongly preferred

Benefits

  • A comprehensive health insurance package including medical, dental and vision plans for you and your family
  • 403B retirement benefits
  • Employer-paid life insurance and long-term disability insurance
  • Generous paid time off (vacation, personal, sick, 12 paid holidays)
  • Free employee assistance program through National EAP
  • Insurance discounts for our staff and their families
  • Trainings to support professional and personal development
  • Employee wellness program
  • Employee recognition activities

Company Overview

  • MercyFirst is a non-profit oraganization that provides care and residential services for children and families in need. It was founded in 1894, and is headquartered in Syosset, New York, USA, with a workforce of 501-1000 employees. Its website is https://www.mercyfirst.org/.
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