[Remote] Business Development Representative

Note: The job is a remote job and is open to candidates in USA. Elation Health is focused on enhancing physician and patient quality of life through a SaaS cloud-based clinical platform. The Business Development Representative (BDR) will engage with prospective customers, qualify their needs, and schedule meetings for Account Executives while optimizing the sales funnel and providing a high-quality experience for clinicians.

Responsibilities

• Respond to inbound leads with speed and professionalism, following defined SLAs and sequences to maximize connection and conversion to scheduled demos
• Qualify inbound interest across key criteria (practice type/size, goals, timeline, tech stack) and articulate how Elation’s clinical-first platform supports physician-led primary care
• Schedule discovery and product demos for Account Executives; own handoffs, calendar logistics, confirmations, and pre‑meeting context to drive high show rates and strong outcomes. Measured by meetings set, lead‑to‑demo conversion, and demo show rate
• Maintain meticulous Salesforce hygiene: enrich and log all activities, dispositions, next steps, and account/contact data to ensure visibility and accurate forecasting
• Partner closely with AEs on demo quality feedback, and communicate lead quality and thematic feedback to Marketing to improve campaigns and audience targeting
• Represent Elation with compassion for clinicians’ time; deliver a white-glove experience that reflects our commitment to primary care excellence
• Partner with the team to staff the specific hours needed to provide coverage to support speed to follow up and conversion

Skills

• 1+ year of experience in an SDR, BDR, inside sales, or customer-facing role; inbound experience preferred
• Excellent written and verbal communication; confident, concise, and empathetic with physicians/clinicians and practice leaders
• Process discipline with a bias for action: you move fast, follow through, and manage details across many leads without dropping balls
• Comfort with sales tools and systems (e.g., Salesforce CRM, Gong Engage, Outreach) and willingness to learn quickly
• Curiosity about healthcare and primary care operations; passion for technology that makes clinicians' work easier and patient care better
• Experience working with physician offices or ambulatory care settings, or familiarity with EHRs, health tech, or medical practice workflows are a plus
• Track record of meeting or exceeding demo/meeting quotas in a high-velocity environment

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