Underwriting Support Specialist/ Sr. Underwriting Support Specialist, Binding

Markel is a Fortune 500 company that provides insurance and reinsurance services globally. The Sr. Underwriting Support Specialist will serve as a member of the Binding Property and Casualty underwriting team, providing essential administrative and operational support to underwriters and brokers, while ensuring quality customer service and compliance with company policies.

Responsibilities

• Assist with Insurance Renewals: Gather, review, and update client information required for policy renewals. Prepare renewal documentation and ensure all submissions are accurate and complete prior to underwriter review
• Process Endorsements: Facilitate the processing of policy changes, including additions, modifications, or deletions, accurately updating relevant records and communicating changes to clients and internal teams
• Quality Control: Review completed endorsements and renewals for accuracy, ensuring compliance with company policies and guidelines
• Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low complexity issues, facilitating overall serving of accounts and processing business transactions not requiring review/signoff by an underwriter
• Monitor and process incoming work within Policy Support resource mailboxes and other assigned workflows
• Send market block notifications to producers following outlined protocols
• Routinely communicate with team members, agents/brokers and other key business partners to research and gather necessary information to review, analyze and complete transactions
• Utilize and adhere to internal guidelines, procedures, and service standards to ensure that all assigned work/transactions are processed in a timely manner (yet accurately) and meet compliance standards
• Participate in special projects and other duties as assigned to ensure efficient operation of the team, customer needs are met, and business results are achieved

Skills

• Bachelor's degree preferred
• Excellent oral and written communication and organizational skills
• 1-2 years of relevant experience in underwriting support preferred
• Ability to multi-task in fast-paced environment
• Ability to work independently and within a team
• Ability to follow process and attention to details
• Willingness to work toward insurance designation. (AINS)
• Intermediate level of proficiency in Microsoft Office, especially Microsoft Word and Excel
• US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future

Benefits

• Multiple health, dental and vision insurance plan options
• Optional life, disability, and AD&D insurance
• 401(k) with employer match contributions
• Employee Stock Purchase Plan
• PTO
• Corporate holidays and floating holidays
• Parental leave

Company Overview