[Remote] Technical Consultant (West Coast)

Note: The job is a remote job and is open to candidates in USA. Oomnitza offers a versatile Enterprise Technology Management platform and is seeking a Technical Consultant. The role involves creating and delivering customer business requirements, designing solutions to meet customer needs, and ensuring high client satisfaction through effective project management.

Responsibilities

• The Technical Consultant creates and delivers customer business requirements within the Oomnitza customer solution
• Work with the project team to achieve high client satisfaction and the ability to measure effectiveness of client solution to the Statement of Work
• Understand customer needs and be able to design a solution to meet customer requirements
• Create customer deliverables and documentation such as workflows, dashboards, role definitions and reports to meet customer requirements and maximize Oomnitza value proposition
• Work with Project Manager in proactively managing customer requirements, timelines, expectations and change requests
• Provide assistance to and ensure knowledge transfer of solution to identified customer project resources
• Consistently use and improve delivery methodology and tools to maximize consulting effectiveness and help ensure accurate estimations
• Stay current with the Development roadmap and learn new release offerings and functionality
• Ability to articulate company products and solutions to customers as well as Oomnitza’s value proposition
• Ensure accurate and timely administration of assigned projects including time/expense tracking and status reporting

Skills

• Technical Consultant creates and delivers customer business requirements within the Oomnitza customer solution
• Work with the project team to achieve high client satisfaction and the ability to measure effectiveness of client solution to the Statement of Work
• Understand customer needs and be able to design a solution to meet customer requirements
• Create customer deliverables and documentation such as workflows, dashboards, role definitions and reports to meet customer requirements and maximize Oomnitza value proposition
• Work with Project Manager in proactively managing customer requirements, timelines, expectations and change requests
• Provide assistance to and ensure knowledge transfer of solution to identified customer project resources
• Consistently use and improve delivery methodology and tools to maximize consulting effectiveness and help ensure accurate estimations
• Stay current with the Development roadmap and learn new release offerings and functionality
• Ability to articulate company products and solutions to customers as well as Oomnitza's value proposition
• Ensure accurate and timely administration of assigned projects including time/expense tracking and status reporting
• 1-3 years of relevant implementation consulting experience
• Proven ability to understand and transfer business processes into defined software solution
• Ability to manage multiple customer projects simultaneously
• Excellent written and verbal communication, listening, and comprehension skills with the ability to effectively communicate with all levels of customer and internal personnel
• Tactical, creative, solutions-oriented thinker
• Knowledge of agile and structured waterfall implementation techniques preferred
• Experience in a start-up environment and/or automated asset management software solutions preferred

Benefits

• Career Growth: Top performers will have an opportunity to help shape the team.
• Market-competitive salary + equity
• A once-in-a-lifetime career opportunity to get onboard a fast-growing business that is venture-backed by Shasta Ventures, SYN Ventures and Riverside Acceleration Capital

Company Overview