[Remote] FinCEN Support Coordinator I

Note: The job is a remote job and is open to candidates in USA. Stewart Title is a global real estate services company recognized for its commitment to employee growth and community service. The FinCEN Support Coordinator I role involves engaging with field operations, managing client files, and coordinating the FinCEN reporting process while providing excellent customer service.

Responsibilities

• Engages in providing professional customer service, communication, organization and analytic skills to drive performance
• Other responsibilities include assisting the manager in identifying process improvements and standards for production and quality
• Performs a wide range of support functions to assist in departmental processes
• Follows clearly defined procedures to complete daily tasks and responsibilities
• Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
• Uses basic communication skills to address internal and/or external clients and/or team members
• Individual contributor working under direct supervision with little autonomy
• Performs all other duties as assigned by management

Skills

• High school diploma required
• Directly engages with field operations including core escrow and title operations, clients and consumers
• Manages and reviews client files
• Answers client inquiries
• Coordinates all the administrative details necessary for the identification, preparation, processing and follow-up of the FinCen reporting process
• Engages in providing professional customer service, communication, organization and analytic skills to drive performance
• Assists the manager in identifying process improvements and standards for production and quality
• Performs a wide range of support functions to assist in departmental processes
• Follows clearly defined procedures to complete daily tasks and responsibilities
• Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
• Uses basic communication skills to address internal and/or external clients and/or team members
• Individual contributor working under direct supervision with little autonomy
• Performs all other duties as assigned by management
• Bachelor's preferred
• Escrow experience preferred
• Candidate located in MST or PST is preferred

Benefits

• A variety of health and wellness insurance options and programs
• Paid time off
• 401(k) with company match
• Employee stock purchase program
• Employee discounts

Company Overview