IT Network & Security Engineer
About the position CURE Auto Insurance is a leading direct writer of auto insurance in New Jersey, Pennsylvania, and Michigan. CURE offers a great working environment, competitive salary, and comprehensive benefits package which includes health and dental coverage, life and disability insurance, 401k with generous company match, and much more! Essential Job Functions: Oversee day-to-day operations of IT (incident management, problem management, change management, vulnerability management, monitoring, etc. Resolving requests and incidents with a high sense of urgency, Prioritization and taking ownership. Ongoing support for network upgrades, repairs, and new hardware implementation throughout the infrastructure. Maintain Metrics and ticketing system and produce ongoing reports to business leads Ability to handle emergencies during non-business hours, including on-call, evenings, and weekends. Responsible for development, documentation, and maintenance of information security policies, procedures. Manage vendor and Procurements of hardwares and softwares Collaborate with business units and teammates to identify, prioritize, plan, and implement continuous service improvement opportunities Oversee the organization’s cyber security training program for end-users Support IT audits and documentation as required Perform other duties as assigned. Experience/Qualifications: Four-year degree in a technology field or equivalent working experience 5+ years in expert experience in managing IT Infrastructure operations (Physical/Virtual Servers, Networking Connectivity, Phone System, Storage Network, Help Desk Support, Daily Backup). Expert experience in one or more in network devices and infrastructure like Palo Alto networks, Juniper or Cisco and windows servers. Expert experience of TCP/IP, Routing, VPN, LAN/WAN topologies, Active Directory, backups, and disaster recovery. Expertise in Diagnose, troubleshooting, and resolve in routing, firewalls, switches Windows and Mac is required. Experience with network security and monitoring tools like Datadog, SolarWinds etc Problem solving skills and ability to work under pressure Hands-on experience within a multi-location environment Team player with a high level of dedication and commitment to excellence. Excellent written and verbal communication skills are required Working Knowledge of one of the cloud AWS or GCP or Azure is required Technical certification in Cisco/Security/Windows or any relevant field is a plus.
Responsibilities
- Oversee day-to-day operations of IT (incident management, problem management, change management, vulnerability management, monitoring, etc.
- Resolving requests and incidents with a high sense of urgency, Prioritization and taking ownership.
- Ongoing support for network upgrades, repairs, and new hardware implementation throughout the infrastructure.
- Maintain Metrics and ticketing system and produce ongoing reports to business leads
- Ability to handle emergencies during non-business hours, including on-call, evenings, and weekends.
- Responsible for development, documentation, and maintenance of information security policies, procedures.
- Manage vendor and Procurements of hardwares and softwares
- Collaborate with business units and teammates to identify, prioritize, plan, and implement continuous service improvement opportunities
- Oversee the organization’s cyber security training program for end-users
- Support IT audits and documentation as required
- Perform other duties as assigned.
Requirements
- Four-year degree in a technology field or equivalent working experience
- 5+ years in expert experience in managing IT Infrastructure operations (Physical/Virtual Servers, Networking Connectivity, Phone System, Storage Network, Help Desk Support, Daily Backup).
- Expert experience in one or more in network devices and infrastructure like Palo Alto networks, Juniper or Cisco and windows servers.
- Expert experience of TCP/IP, Routing, VPN, LAN/WAN topologies, Active Directory, backups, and disaster recovery.
- Expertise in Diagnose, troubleshooting, and resolve in routing, firewalls, switches Windows and Mac is required.
- Experience with network security and monitoring tools like Datadog, SolarWinds etc
- Problem solving skills and ability to work under pressure
- Hands-on experience within a multi-location environment
- Team player with a high level of dedication and commitment to excellence.
- Excellent written and verbal communication skills are required
- Working Knowledge of one of the cloud AWS or GCP or Azure is required
Nice-to-haves
- Technical certification in Cisco/Security/Windows or any relevant field is a plus.
Benefits
- Comprehensive health benefits including medical, dental and vision coverage
- Generous paid time off (PTO days, sick days, and holidays)
- Flexible spending options with FSA & HSA plans
- Life and AD&D insurance
- 401(k) with company match
- Voluntary benefits such as legal services, pet insurance, and identity & fraud protection
- 24/7 Employee Assistance Program (EAP) for employees and their families
- Health & wellness perks including gym discounts, wellness reimbursements, and reward programs
- Fun, engaging in-office events that support our culture
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