Remote- Customer Relationship Management (CRM) Application Specialist ( SAP Cloud for Customer ) in Culver City, CA
Remote- Customer Relationship Management (CRM) Application Specialist ( SAP Cloud for Customer ) - On-Board - Culver City, CA - work from home job Company: On-Board Job description: Job Description On-Board Services is hiring a Remote Customer Relationship Management (CRM) Application Specialist For immediate consideration please send your resume to Subject Line: Position Title and State you are Located About Us: On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entity providing full time positions to our employees. We offer benefits as well as 401k. Position Details: Position Type: Contract Job Location: Remote Benefits: 401K, Dental insurance, Life Insurance, Medical Insurance, Vision Insurance Compensation: $30-35/hour
- Support a diverse community of 450+ business users (sales, marketing, education) and external hair professionals using SAP Cloud for Customer (C4C)
- Create user stories for end-to-end processes using SAP Cloud for Customer (C4C) in close collaboration with business experts, IT experts, and stakeholders from other teams
- Validate the solution against user story requirements, document discrepancies, and partner with IT colleagues to deliver high quality, high impact solutions
- Review and assess quarterly SAP release updates, document and communicate impact within the team and user community
- Create and continually improve training materials, lead periodic training sessions to promote application adoption, user understanding
- Respond to application and process questions, share knowledge, and provide a high level of customer service to application users Qualifications:
- 4-year college degree (Bachelors) in Information Systems preferred or other technical certification in a related field
- Minimum 2 years of experience in business consulting/analysis
- Professional beauty salon industry experience not required but very attractive
- Prior experience with sales process concepts and SAP Cloud for Customer (C4C) preferred
- Knowledge of change management techniques a plus
- Highly proficient in Microsoft Office - Word, Excel, PowerPoint, Outlook, Teams
- Excellent communication skills, both oral and written, with an ability to express complex topics in business terms
- High level of passion, initiative, and assertiveness
- Helps others succeed – a true team player
- Demonstrated collaborative approach to problem solving
- Self-starter able to effectively manage multiple, simultaneous tasks remotely with limited supervision Apply Today! On-Board was founded in 1976 by Robert L. Wilson to provide Engineering and Design services to the chemical manufacturing industry. Today, On-Board is a thriving privately held family of companies with services Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America. The On-Board Family of Companies conducts operations through its Corporate Headquarters located in East Windsor, NJ along with Regional Offices in New Castle, DE and Wake Forest, NC. On-Board’s Mission is to provide “Flexible Service by applying the talents of our people, work processes and technology to meet our clients’ expectations in a Safe, Responsible and Dependable manner.” 23-02710 INDOJ Expected salary: $30 - 35 per hour Location: Culver City, CA Job date: Thu, 21 Sep 2023 00:10:11 GMT Apply for the job now! Apply tot his job
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