[Remote] Revenue Cycle Business Intelligence Lead Analyst Remote

Note: The job is a remote job and is open to candidates in USA. AdventHealth is a community-focused organization dedicated to uplifting individuals in body, mind, and spirit. The Revenue Cycle Business Intelligence Lead Analyst will supervise the Analytics team in designing and maintaining reports and dashboards, while ensuring data integrity and supporting operational improvement across revenue cycle functions.

Responsibilities

• Supervises responsibilities of the Analytics team to design, develop and maintain reports, scorecards, and dashboards that effectively tell the story of the data and highlight anomalies in a manner that can be easily understood and acted upon
• Mentors and collaborates with Business Intelligence Analysts in the development, implementation, validation, and monitoring of large complex systems
• Monitors and tracks visualizations relaying key performance indicators (KPIs) identified by the Revenue Cycle operational team and Revenue Cycle and System SMEs team
• Flags data or analytics limitations, employs critical thinking and creative problem solving to address barriers, and escalates issues to leadership when appropriate
• Supervises responsibilities of the Analytics team to identify key data needs, define data sources, create a data plan, prepare specifications, and document clearly
• Supervises responsibilities of the Analytics team to perform data mining, queries, and extractions in collaboration with IT, as appropriate, to acquire, aggregate, cleanse, organize, and manage large complex datasets from multiple sources
• Quantifies financial and non-financial performance impacts, applies independent source validation, and ensures the integrity of information in accordance with quality audit standards
• Works together with BI Analysts to prepare effective presentations and articulately communicate findings and results
• Leads debugging and maintenance of existing reports, scorecards, and dashboards on an ongoing basis, supporting adjustments based on Revenue Cycle operational need and impact as prioritized by the Analytics leadership leads and the Revenue Cycle and System SMEs teams
• Maintains accountability for individual task tracking and request fulfillment to ensure department productivity metrics, service levels, and established SLAs are consistently met
• Collaborates with data analytics and IT teams to tailor and optimize Epic foundational reports and dashboards; educates operational teams on usage to promote self-service and informed decision making
• Conducts root cause analyses to surface actionable insights that support data-driven decision making and operational improvement across revenue cycle functions
• Develops and leads the communication, execution, and adherence of standard operating procedures (SOPs) for the analytics department to ensure consistency, quality, and operational alignment across all data initiatives
• Creates and maintains thorough documentation of analyses, technical specifications, and related project materials to ensure accurate record keeping, knowledge transfer, and long-term accessibility for the analytics team
• Leads Analytics projects, managing development of metrics, dashboards, and other analytic deliverables, liaising with Revenue Cycle teams or other Process Improvement and Business Support teams as necessary

Skills

• Bachelor's (Required)
• Master's
• Healthcare Financial Management Association (HFMA) - Accredited Issuing Body
• Microsoft Certified Systems Engineer (MCSE) - Accredited Issuing Body
• Project Management Professional (PMP) - EV Accredited Issuing Body

Benefits

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Company Overview

• AdventHealth is a nonprofit healthcare system providing whole-person care through hospitals, clinics, and virtual services. It was founded in 1973, and is headquartered in Altamonte Springs, Florida, USA, with a workforce of 501-1000 employees. Its website is https://www.adventhealth.com/.

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