[Remote] Software Engineer

Note: The job is a remote job and is open to candidates in USA. Canny is a customer feedback platform that helps companies build better software products. As a Software Engineer, you will be responsible for building and improving core product features, ensuring high quality and reliability while collaborating with a small team.

Responsibilities

• Build and ship product features: Design, implement, and maintain product functionality end-to-end, from backend logic to frontend UI
• Fix bugs and improve reliability: Identify, debug, and resolve issues to keep the product stable and performant
• Improve UI/UX: Collaborate with product and design to refine user flows and make the product intuitive and delightful to use
• Own technical decisions: Contribute to architecture discussions, make pragmatic tradeoffs, and help keep our codebase clean and scalable
• Collaborate cross-functionally: Work closely with product, support, and GTM to understand customer needs and turn them into great product experiences
• Review and improve code: Participate in code reviews and continuously improve engineering standards and tooling
• Support production when needed: Help diagnose and resolve production issues, ensuring customers are unblocked quickly
• Ad-hoc engineering projects: Tackle technical initiatives that improve performance, scalability, developer experience, or internal systems

Skills

• Experience building and maintaining production web applications
• Strong proficiency in modern JavaScript/TypeScript and React
• Comfort working across the stack (frontend, backend, APIs, databases)
• Experience writing clean, maintainable, and well-tested code
• Strong written and verbal communication skills — you can explain technical concepts clearly
• A proactive, ownership-driven mindset — you see problems and fix them
• Ability to manage your time effectively and stay productive in a remote, async environment
• Previous SaaS experience is a plus

Benefits

• Bonus program (8% of base salary, varies based on performance)
• Regular compensation reviews (conducted semi-annually)
• Equity grant
• 20 paid vacation days, 15 paid holidays, and unlimited sick leave.
• Benefits: medical, dental, and vision insurance
• In-person team retreats every year

Company Overview