[Remote] Technical Program Manager (L7) - AI for Member Systems (AIMS)
Note: The job is a remote job and is open to candidates in USA. Netflix is one of the world's leading entertainment services, with a focus on transforming how members discover and connect with stories. They are seeking a Principal Technical Program Manager to define vision and OKRs for AI initiatives, drive collaboration across teams, and ensure successful delivery of high-impact AI projects.
Responsibilities
- Collaborate closely with AIMS leadership to define and refine the team’s vision, strategy, and multi-year roadmap for AI-driven member experiences
- Own planning cycles, set clear objectives and key results (OKRs), and drive execution across multiple AI initiatives (e.g., recommendations, personalization, search, and GenAI-powered experiences)
- Establish and facilitate effective operating cadences (planning, reviews, status updates, leadership touchpoints). Connect teams, align leaders, and proactively surface risks, trade-offs, and opportunities
- Coordinate with partner teams across product, engineering, design, content, and platform to align goals, manage dependencies, and integrate AIMS capabilities into member-facing experiences
- Design and refine scalable, lightweight processes that enable a highly technical, research-oriented team to operate effectively at production scale—minimizing bureaucracy
- Guide AI initiatives from concept to launch, ensuring customer needs are understood and that launched experiences are measured, iterated, and improved
- Partner with AIMS and cross-functional leaders to inform investment decisions, headcount planning, and initiative prioritization, providing data-driven insights on trade-offs and impact
- Create clear, compelling narratives and updates for senior leadership, translating complex AI work into business and member impact
Skills
- 10+ years leading complex, cross-functional technical programs in product, Engineering, platform, AI/ML, or related engineering organizations, with experience as a strategic partner to senior executives and leaders
- 2–3+ years working with AI or GenAI initiatives, collaborating with research, data science, or engineering teams. Comfortable engaging in technical discussions
- Ability to connect high-level company goals to a clear AI roadmap and concrete programs. Comfortable navigating ambiguity and shaping direction
- Proven success aligning product, engineering, research, and business partners around shared goals. Able to influence senior leaders without formal authority
- Experience establishing and evolving operating rhythms, processes, and tools to help organizations execute effectively on complex, multi-year initiatives
- Skilled at communicating with clarity and energy to diverse audiences, simplifying complex topics, framing trade-offs, and telling a compelling story about AI's impact
- Experience in AI-forward or high-scale consumer technology companies
- Background in engineering, computer science, or a related technical field (degree or hands-on experience), or significant practical exposure working closely with technical teams
- Experience in customer- or partner-facing roles, with a track record of understanding stakeholder needs and building trust
- High energy, curiosity, and a growth mindset; excited to learn and help shape how AI is built and applied at Netflix
Company Overview
- Netflix is an online streaming platform that enables users to watch TV shows and movies. It was founded in 1997, and is headquartered in Los Gatos, California, USA, with a workforce of 10001+ employees. Its website is https://www.netflix.com.
Company H1B Sponsorship
- Netflix has a track record of offering H1B sponsorships, with 310 in 2025, 309 in 2024, 191 in 2023, 261 in 2022, 268 in 2021, 225 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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