Clinical Site Development Representative (Business Development)
The University of St. Augustine for Health Sciences is dedicated to developing professional healthcare practitioners through innovative education. The Clinical Site Development Representative is responsible for securing new clinical affiliate sites and maintaining relationships with existing partners to support the University's clinical education strategic plan.
Responsibilities
- Builds trusted customer relationships and achieves win-win agreements between USAHS and external clinical partners
- Proactively identifies potential new clinical sites through database research, marketing, attending association conferences, and faculty and student leads
- Qualifies sites based on the university and the assigned program’s needs, and accrediting body requirements to ensure proper graduate student clinical experiences
- Initiates contact with potential new sites for all assigned programs to meet established daily and weekly goals
- Completes on-site visits with potential new sites to understand customer needs and expectations
- Optimizes strategy execution by offering innovative ideas and solutions to maximize business opportunities and address potential challenges
- Builds and supports relationships with contractual sites through regular communication
- Works with clinical education faculty and academic program leadership to help prioritize sites or settings for clinical student experiences and may serve as a liaison between clinical sites and the clinical service department
- Represents the University and department by providing USAHS information to clinical sites and attending conferences/seminars
- Prepares, analyzes, and submits presentations or reports to the department head, managers, and team, and develops a quarterly action plan and travel itinerary
- Coordinates with marketing and other departments for any possible joint activities
- Coordinates with other clinical site development representatives to plan appropriate and strategic site recruitment efforts for all USAHS graduate degree programs
- Meets regularly with department head, manager, team, colleagues, and academic program leaders for the assigned program to strategize and provide updates
Skills
- Bachelor's degree required, preferably in healthcare, biological sciences, pharmacy, or business/marketing-related field
- 1-3 years of external or consultative sales, preferably in medical device or healthcare products, home health, home care, medical, or health industry sales
- Must have a proven successful track record of meeting and exceeding assigned goals, with strong acumen and the ability to quickly adapt to changes in business, industry, or based on market needs
- High level of professionalism and public relations skills; solid presentation skills, strong communication, and negotiation skills
- Familiarity with medical and clinical terminology is highly desirable
- Self-motivated, highly organized, with the ability to develop pre-/and post-call plans and perform work with minimal direct supervision
- Strong interpersonal skills, including effective verbal, written, presentation, and communication skills
- Ability to multitask and stay well-organized, with strong attention to detail and strategic critical thinking capabilities
- Ability to work well under pressure, quickly adapt to changes, and be eager to succeed in a competitive, results-driven environment
- Ability to work collaboratively as part of a team, and to interact effectively with colleagues, managers, faculty members, and students, as well as external constituencies
- Proficiency in Microsoft Office (PowerPoint, Excel, Word, Teams, SharePoint), Salesforce, Power BI, and other database management systems
- Valid driver's license for the State of residence and at least the minimum liability insurance required by the state of residence
- Reliable transportation and ability to travel 15% within the United States as necessary
- Ability and willingness to work evenings, weekends, and travel overnight if needed
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