Recruitment Coordinator
Seattle Neuropsychiatric Treatment Center (SeattleNTC) specializes in innovative treatments for depression and neuropsychiatric disorders. They are seeking a Recruitment Coordinator to support participant recruitment and screening across multiple clinical trials, ensuring timely communication and adherence to study protocols.
Responsibilities
- Serve as the primary point of contact for individuals inquiring about research participation, providing timely and professional responses
- Conduct pre-screening calls to assess initial eligibility based on study inclusion and exclusion criteria
- Develop, maintain, and refine pre-screening scripts to ensure consistent and accurate communication across studies
- Refer non-eligible individuals to the intake team for appropriate clinical follow-up or alternative care options
- Collaborate with Clinical Research Coordinators (CRCs), investigators, and clinic staff to schedule screening visits and track participant status
- Maintain organized and up-to-date recruitment logs, databases, and documentation in compliance with study protocols and HIPAA regulations
- Support the creation and implementation of recruitment materials and outreach strategies (e.g., digital campaigns, community partnerships, referral programs)
- Prepare recruitment reports and metrics for the study team and management
- Uphold confidentiality, professionalism, and adherence to Good Clinical Practice (GCP) standards in all communications
- Provide support for other research-related tasks as needed to assist the study team
Skills
- Bachelor's or higher degree in a related field (e.g., psychology, neuroscience, public health, or similar)
- Experience in human subjects research and familiarity with implementing research protocols
- Ability to work independently, manage time effectively, and prioritize work in a dynamic environment with multiple ongoing trials
- Collaborative and skilled at working across multidisciplinary teams, including research, marketing, and clinical staff
- Resourceful and able to problem-solve effectively while seeking guidance when appropriate
- Quick learner, adaptable to new systems, procedures, and study requirements
- Excellent organizational skills with strong attention to detail
- Comfortable working in a clinic setting and interacting directly with patients and research participants
- Exceptional interpersonal skills, both in person and over the phone, with the ability to communicate empathetically and professionally
- Strong written and verbal communication skills
- Proficiency with Microsoft Office applications (Excel, Word, SharePoint) and the ability to learn new software quickly
- Experience with Electronic Health Records (EHR) systems such as Epic or Athena, and IRB platforms such as WCG or Advarra
- Comfort with clinical research database systems (e.g., RealTime, CTMS, or similar tools)
- Knowledge of FDA regulations, Good Clinical Practice (GCP) guidelines, and other applicable research regulations
- Prior experience as a Patient Care Coordinator (PCC) or in roles involving direct patient support and coordination in clinical or research settings, particularly within mental health or psychiatric studies
- Certified Clinical Research Professional or Certified Clinical Research Coordinator accreditation
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