Sales and Service Specialist
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and operates over 2,200 company-owned stores across North America. They are seeking a Sales and Service Specialist who will be responsible for customer service, sales, and performing basic vehicle services while ensuring customer satisfaction and learning store operations.
Responsibilities
- Customer service, sales, customer issue resolution- 75%
- Basic vehicle service tasks, oil, tires, fluids- 25%
- Store operations, opening/closing, inventory, displays- as needed basis
- May assist Manager or act as Manager-On-Duty in certain circumstances or to support development
- Learn all aspects of store operations and flex between front/back shop tasks
Skills
- High School Diploma or equivalent
- Valid automobile driver's license
- Customer service and career growth mindset
- Ability to learn and perform basic vehicle service tasks
- Ability to learn and operate store systems
- 2 year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate
- Previous consumer retail sales experience
- Previous automotive experience a plus
- Previous management/supervisory experience a plus
Benefits
- Medical, Dental and Vision – Starting day 1 for all our teammates
- Paid vacation and holidays
- On-the-job training and company-funded ASE certifications
- Flexible work schedule
- 401(k) match
- On demand pay (daily pay) program available
Company Overview