Marketing Account Coordinator [HYBRID - US]
Theo is a fast-growing performance media agency headquartered in Portland, Oregon. They are seeking a Marketing Account Coordinator to help manage key client accounts, develop strong client relationships, and ensure project updates are communicated effectively.
Responsibilities
- Help manage key client accounts and develop strong client relationships built around proactive insight sharing and project management
- Act as one of the points of contact for a client, respond in a timely fashion and ensure they are aware of relevant project updates
- Help manage client satisfaction with account leads and agency partners. Identify any Assist with client accounts and help develop strong client relationships. Respond to clients in a timely fashion and help manage day-to-day requests
- Ensure client and internal teams are made aware of relevant project updates/information
- Help account lead prepare for internal team huddles to ensure timelines and deliverables are being met
- Prepare for weekly client status meetings and update status documents
- Schedule client and internal meetings, record notes, and manage follow-ups
- Work with internal teams to create and manage campaign timelines with clear milestones and deliverables
- Ensure client deliverables are tracked in agency PM software
- Understand agency services and key responsibilities for each cross-functional team
- Review all client deliverables and assist with media trafficking, planning and proofing
- Work with Analyst and Digital Media teams to keep track of high-level performance insights and ensure the client is made aware of the goal and budget pacing highlights/issues
Skills
- 4-year bachelor's degree in a marketing-related discipline
- Ability to understand the dynamics of a client's business and the sector in which it operates
- Strong organizational and time-management skills
- Strategic, problem-solving and the ability to manage deadlines
- Internship or job experience in marketing is a plus
Benefits
- Healthcare, Dental & Vision Insurance, Theo covers 75%
- Matching 401K - 100% up to 4%
- 20 days starting PTO with tenure benefits
- Maternity/Paternity benefits
- Remote work support
- Complementary supplemental insurance
- Unlimited volunteer time
- Charity matching
Company Overview