Sales Manager
Vail Resorts is a leading operator of destination resorts and regional ski areas. They are seeking a Sales Manager who will lead the sales team in achieving goals while supporting the company's mission and vision. The role involves selling guest rooms and meeting spaces, building customer relationships, and contributing to a dynamic team culture.
Responsibilities
- Solicit, close, and contract group business using strong negotiating skills and creative selling techniques
- Build and strengthen relationships with existing and new customers to enable future booking activities, including sales calls, entertainment, FAM trips, industry networking events, trade shows, etc
- Achieve and exceed team and individual goals, which include revenue and competency targets
- Execute incoming group sales lead conversion process, including evaluating, qualifying, and quantifying material leads
- Continually target and prospect for new business through email, telemarketing, individual creativity, networking, and innovation
- Engaging with clients and developing timely proposals while working with internal stakeholders to meet and exceed customer preferences
- Able to provide quick, timely responses and immediate communication to stakeholders and clients
- Partner with the Service and Operations teams to provide a customer experience that exceeds customer expectations
- Become an expert in customer intelligence through evaluating market economic trends, competitors' strengths and weaknesses, supply and demand, etc., and know-how to sell against them and may lead to changes in sales strategy to meet or exceed customer expectations
- Other duties and support of other departments may be required
- Contribute to the health and strength of a dynamic team culture
- Embrace and contribute to an Enterprise-wide culture of leadership
Skills
- Four-year degree Preferred
- Minimum 1- 3 years of experience in a sales role with proven success in business development
- Proficiency with Microsoft Office Suite (Outlook, Work Excel, PowerPoint) and SharePoint
- Experience within Delphi FDC (training will be provided to the right candidate.)
- Proficient in spoken and written English
- Flexibility to travel in the resort as needed (transportation is the employee's responsibility.)
- Physical location in Colorado within a commutable distance to the resorts
- Phone required for client-facing roles – phone plan is available (candidate must either opt into company plan or assume responsibility for a business phone solution.)
- Company-use IT Technology Kits are provided for job requirements of corporate remote employees. Any additional items will be at employees' expense
- Excellent organization and communication skills
- Experience prospecting new accounts
- Ability to consistently manage multiple priorities
- Proven success in a similar role and environment
- Ability to build relationships, drive bookings, and meet revenue goals through proactive networking
- Able to influence and work with a wide range of stakeholders
- Flexible schedule based on business needs: Some travel and in-resort visits may be required
- You value diversity and take pride in building a team with diverse thoughts, perspectives, and expressions
- Pride and attention to detail
- Empathy towards your customers and colleagues
Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Company Overview