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Inside Sales Representative

Remote, USA Full-time Posted 2026-06-17

Universal Windows Direct is a national leader in the home improvement industry, and they are seeking motivated and talented individuals for the Inside Sales Representative role. The position focuses on providing excellent customer service, generating new business, and supporting the Outside Sales team.

Responsibilities

  • Provide an excellent first impression to every customer you interact with
  • Offer helpful solutions to customer’s home improvement needs
  • Drive new business through inbound and outbound follow ups
  • Set appointments and generate referrals for our Outside Sales team

Skills

  • B2C or B2B or Customer Service experience
  • 1-2 Years of inbound/outbound calling
  • Good organizational skills and the ability to multitask
  • Excellent phone etiquette
  • Strong listening and conversational skills
  • Ability to set and achieve goals

Benefits

  • Medical, Dental, and Vision Insurance with Plan Options
  • Basic and Voluntary Life and AD&D Insurance for Employee and Family
  • 401(k) Retirement Plan with company match
  • Paid Time Off (PTO). For any vacation, personal, and sick day needs.

Company Overview

  • Universal Windows Direct is a building materials company providing vinyl windows and vinyl siding products. It was founded in 2002, and is headquartered in Bedford, Ohio, USA, with a workforce of 51-200 employees. Its website is http://universalwindowsdirect.com.
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