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Associate, Tax Credit Operations (New Market Tax Credit)

Remote, USA Full-time Posted 2026-06-17

Capital One is a financial services company seeking an Associate for their Tax Credit Operations team. The role involves managing a portfolio of tax credit investment products, processing loan and equity requests, and ensuring compliance with legal documents.

Responsibilities

  • Manage a portfolio of active credit facilities and equity investments for New Markets Tax Credit
  • Process loan and equity requests (draw downs, pay downs, interest payments); interest and exchange rate fixing, manual interest and fee calculations, as well as, billing and liquidations
  • Work closely with respective business units and other internal partners to align needs and provide support as needed
  • Perform manual loan tracking enhancements, cash breaks analysis, reconciliations of interest fees and letters of credit, and comprehensive testing of system enhancements
  • Review of, and extraction from, legal documents for compliance, interpretation and operational viability
  • Develop, design, and implement inter-departmental controls, risk-reducing processes
  • Serve as liaison for both borrowers, lenders and investors by responding, resolving, and expediting inquiries, discrepancies, and special requests
  • Establish and maintain Customer Satisfaction through positive and constructive client relations

Skills

  • High School Diploma, GED, or equivalent certification
  • At least 1 year of experience in banking operations
  • Bachelor's Degree or Military experience
  • 2+ years of experience in Commercial Loan Servicing or Commercial Loan Operations
  • 2+ years of experience using Advanced Commercial Banking System (ACBS)

Benefits

  • Performance based incentive compensation
  • Cash bonus(es)
  • Long term incentives (LTI)
  • Comprehensive, competitive, and inclusive set of health, financial and other benefits

Company Overview

  • Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services. It was founded in 1994, and is headquartered in Mclean, Virginia, USA, with a workforce of 10001+ employees. Its website is http://www.capitalone.com.
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