Senior Business Execution Consultant - Customer Advice Platforms
At arenaflex, we're on a mission to revolutionize the way we deliver innovative capabilities and seamless connected experiences to our customers. As a Senior Business Execution Consultant - Customer Advice Platforms, you'll play a critical role in shaping the future of our Advice Enablement group, driving the ideation, development, and delivery of cutting-edge solutions that empower our customers to achieve their goals.
About arenaflex
arenaflex is a leading financial services company that has been serving our customers for over a century. With a diverse range of banking, investment, and mortgage products and services, we're committed to helping our customers achieve financial well-being. Our company culture is built on a foundation of innovation, collaboration, and a passion for making a positive impact in the communities we serve.
Job Summary
As a Senior Business Execution Consultant - Customer Advice Platforms, you'll be responsible for supporting the development of Customer Advice Platforms, including LifeSync. This exciting role presents an opportunity to build game-changing technology and digital experiences for arenaflex clients and employees. You'll collaborate with cross-functional teams to plan, design, develop, and deploy new applications and enhancements to existing applications. Your expertise will be critical in driving the ideation, development, and delivery of innovative capabilities and seamless connected experiences.
Key Responsibilities
* Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications
- Perform detailed requirements analysis, documentation, and socialization to ensure that all stakeholders are aligned and informed
- Perform data analysis, summarize findings, and make data-driven recommendations to drive business decisions
- Lead support functions or operations for multiple business groups and contribute to large-scale strategic initiatives
- Ensure efficiency, quality, cost-effectiveness of solutions, and pipeline management relating to assigned operations
- Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy, and Business Execution
- Work independently to make recommendations for support function by providing support and leadership
- Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience
- Collaborate and consult with team leaders in developing project plans, policies, and procedures
- Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross-functional business partners
Essential Qualifications
* 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Demonstrated experience with creating strategies and building products and solutions tailored to unique customer needs
- Detail-oriented with solid analytical skills and ability to synthesize data to make decisions
- Experience working with financial markets, financial products, and their uses and characteristics
- Experience understanding, capturing, and documenting complex business and functional requirements which may include workflows, process maps, or business processes
- Success in managing multiple competing priorities and meeting deadlines
- Ability to collaborate effectively across teams within a large organization
- Ability to take initiative and work independently with minimal supervision
- Excellent verbal, written, and interpersonal communication skills
- Outstanding problem-solving skills
- Intermediate PowerPoint and Excel skills
Preferred Qualifications
* Demonstrated experience with creating strategies and building products and solutions tailored to unique customer needs
- Experience working with financial markets, financial products, and their uses and characteristics
- Experience understanding, capturing, and documenting complex business and functional requirements which may include workflows, process maps, or business processes
- Success in managing multiple competing priorities and meeting deadlines
- Ability to collaborate effectively across teams within a large organization
- Ability to take initiative and work independently with minimal supervision
- Excellent verbal, written, and interpersonal communication skills
- Outstanding problem-solving skills
- Intermediate PowerPoint and Excel skills
Work Environment and Company Culture
As a Senior Business Execution Consultant - Customer Advice Platforms, you'll be part of a dynamic and collaborative team that's passionate about delivering innovative solutions to our customers. Our company culture is built on a foundation of innovation, collaboration, and a passion for making a positive impact in the communities we serve. You'll have the opportunity to work with a diverse range of teams, including cross-functional business partners, to drive business decisions and deliver results.
Career Growth Opportunities and Learning Benefits
arenaflex is committed to helping our employees grow and develop their careers. As a Senior Business Execution Consultant - Customer Advice Platforms, you'll have access to a range of learning and development opportunities, including training programs, mentorship, and career coaching. You'll also have the opportunity to work on high-impact projects and contribute to the development of innovative solutions that drive business results.
Compensation, Perks, and Benefits
arenaflex offers a competitive compensation package, including a base salary, bonus, and benefits. You'll also have access to a range of perks and benefits, including health insurance, retirement savings, and paid time off.
How to Apply
If you're passionate about delivering innovative solutions and driving business results, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter that highlights your experience and qualifications. We look forward to hearing from you!
Equal Employment Opportunity
arenaflex is an equal employment opportunity employer and welcomes applications from all qualified candidates, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Apply for this job