Bilingual Analyst, Case Management - Field – Must live in or near zip code 33614
CVS Health is the nation’s leading health solutions company, dedicated to transforming health care. The Bilingual Analyst Case Management position involves assessing and coordinating care for members in a field-based role, requiring travel to meet with members face to face.
Responsibilities
- Assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member's overall wellness
- Effectively manage a caseload that includes supportive and medically complex members
- Develop a proactive course of action to address issues presented to enhance the short and long-term outcomes as well as opportunities to enhance a member's overall wellness through integration
- Determine appropriate services and supports due to member's health needs; including but not limited to: Prior Authorizations, Coordination with PCP and skilled providers, Condition management information, Medication review, Community resources and supports
Skills
- Must live in Tampa, FL (Specifically in zip code 33614 or within a 2-3 mile radius)
- Bi-lingual (English and Spanish)
- Willing and able to travel 50-75% of their time to meet members face to face in Hillsborough County and surrounding areas in FL
- 1+ years of experience in behavioral health or a long-term care setting
- Computer proficiency in Microsoft Word, Excel, and Outlook
- Bachelor's Degree required, preferably in Social Work or related field (social services field - psychology, health administration)
- Ability to multitask, prioritize and effectively adapt to a fast-paced changing environment
- Effective communication skills, both verbal and written
- Managed care experience
- Case management and discharge planning experience
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- Wellness screenings
- Tobacco cessation and weight management programs
- Confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
Company Overview