Sales Development Representative

Resilience is a cybersecurity company focused on integrating cyber risk management solutions. They are seeking a highly motivated Sales Development Representative to identify and qualify new business opportunities while nurturing renewals, playing a crucial role in generating interest and setting meetings for Sales Leaders.

Responsibilities

• Prospecting and Lead Generation: Actively seek new business opportunities by conducting market research, cold calling, email outreach, and utilizing social selling (e.g., LinkedIn, Industry Events)
• Lead Qualification: Qualify inbound and outbound leads to determine their potential fit and interest level for our products/services, aligning with our ideal customer profile
• Pipeline Management: Manage and update prospect activity and information accurately in our Customer Relationship Management (CRM) system (e.g.,Hubspot)
• Appointment Setting: Successfully schedule qualified meetings and product demonstrations for Sales Leaders
• Collaboration: Work closely with the Sales and Marketing teams to develop and execute targeted outreach strategies and ensure a smooth handoff of qualified leads
• Renewals: support account retention by managing the administrative process for customer renewals, ensuring timely documentation, accurate data entry, and seamless coordination between sales and client success teams
• Product Knowledge: Develop a strong understanding of our company's products, services, and value proposition to effectively communicate with prospects
• Goal Attainment: Consistently meet or exceed monthly and quarterly goals for calls, emails, qualified leads, and scheduled meetings

Skills

• Bachelor's degree in Business Administration, Marketing, or a related field, OR equivalent relevant experience (1-3 years)
• Exceptional verbal and written communication skills; comfortable with high-volume phone and email outreach
• High level of motivation, resilience, and grit
• Strong organizational and time management skills, with the ability to manage multiple tasks effectively
• Eagerness to learn, accept feedback, and develop sales skills
• Basic familiarity with CRM software, Hubspot is a plus
• Proficiency in G-Suite

Benefits

• Innovative company culture
• Flexible work schedules
• Family paid leave
• Paid healthcare for employees
• 401k
• Professional development & career advancements
• Flexible paid time off
• Employee referral bonus

Company Overview