Insurance Claim Analyst
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes, and accessories. The Insurance Claim Analyst will be responsible for administering the company's casualty claims processes and enhancing operational effectiveness while developing strong partnerships across the organization.
Responsibilities
- Operational effectiveness of claims process and strategy across workers comp, general liability and auto claims
- Develop and maintain strong partnerships with peers across the organization and primary contact for internal and external contacts on all casualty claims
- Recommend and help to maintain day-to-day claim processes that drive Insurer/TPA performance
- Monitors compliance with company policy regarding loss-reporting and claim handling standards and works collectively with Asset Protection to identify non-compliant reporting trends and drive improved reporting across field, DC and office locations
- Monitors all open claims for proper reserving and adjuster performance and assist the Sr. Mgr. of Claims with achieving optimal claim service deliverables and working claims toward final resolution
- Monitors claim frequency and/or severity within locations and communicates concerns across the Insurance, Store Facilities and Asset Protection Teams
- Assist Mgr of Occ Health with the tracking and documentation of disability periods associated with workers comp claims in the internal rmis system
- Assist with tracking and documentation of information required for the Y/E Dept of Labor/Osha recordkeeping process
- Track and document litigation data in rmis system
- Provides back-up to Sr. Claim Manager on all claim related invoicing
- Performs with an eye toward timeliness and sense of urgency. Adapts well to and initiates change
Skills
- Experience in the insurance industry as an adjuster or in a corporate insurance capacity a plus
- Strong written and oral communication skills necessary
- Proficient in Excel
- Knowledge of Oracle and SAP a plus
- Knowledge of insurance or workers comp terminology and concepts a plus
Benefits
- You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies.
- Support for your individual development plus opportunities for career mobility within our family of brands.
- A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities.
- Medical, dental, vision insurance & 401(K).
- Employee Assistance Program (EAP).
- Time off – paid time off & holidays.
Company Overview